Field Service Technician (Remote+Travel)

Alfa Laval; Kansas City (MO); Remote; USD 28,000 - 35,000; Full time

Job summary

Alfa Laval is seeking a Field Service Technician in Kansas City to provide 24/7 on-call support, performing troubleshooting, preventive maintenance, and training for customer equipment. Ideal candidates possess an Associates Degree or equivalent experience and engage effectively in a team-oriented environment. This role includes significant travel, requiring physical capability and adherence to safety protocols.

Benefits

Medical, dental, and vision coverage

401(k) plan

Competitive salary package

Qualifications

• Associates Degree or 2+ years of relevant experience.
• General knowledge of PLCs or processors.
• Must manage travel costs and operating expenses.

Responsibilities

• Troubleshoot and repair mechanical and electrical equipment.
• Perform preventive maintenance and emergency repairs.
• Install, startup, and shut down equipment as per safety procedures.

Skills

Customer service

Troubleshooting

Interpersonal skills

Teamwork

Education

Associates Degree

2+ years of relevant experience

Job description

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

Who you are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, andSatisfaction.Youare driven and see solutions rather than problems, effectively prioritizing and executing tasks. You build trust, by clear communication with no prestige.

About the job

The Field Service Technician is available for 24 / 7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency.

This includes performing preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits.

Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters and Heat exchangers

Install, startup and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements

Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications

Document services provided and parts used for invoicing purposes

Advise operators and customer line mechanics / maintenance personnel of operating procedures for working safely around equipment

Perform preventive maintenance service calls on customer equipment

Assist customer maintenance personnel with technical and procedural troubleshooting techniques

Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks

Travel 75-85%.

What you know

You have an Associates Degree or 2+ years of relevant experience, general knowledge of PLCs or processors, and an aptitude for :

Customer service and sales

Excellent interpersonal skills

Troubleshooting and solving technical problems independently

Working successfully within a team

Basic PC skills

PleaseNote : Due to safety requirements whileonsite at customer facilities, Techniciansmay be required to use respirators. Role also requires ability to lift heavy items and perform tasks requiring physical strength (climbing, standing, equipment use).

What’s in it for you?

Alfa Laval offers a competitive salary and full benefits package, including medical / dental / vision / life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall salary range for this role is typically $28 / HR-$35 / HR; with travel and overtime pay $80,000 to $100,000 annually.

EEO / Vet / Disabled Employer

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Field Service Technician • Kansas City, MO