Field Service Technician (Remote/East Coast)

ZipRecruiter; New York (NY); Remote; USD 85,000 - 95,000; Full time

Job summary

A leading medical-device manufacturer is seeking a Field Service Technician II to install, maintain, and repair precision equipment across the East Coast. The ideal candidate will have significant field service experience within ISO-regulated environments and strong electrical troubleshooting skills. This role offers a competitive salary and comprehensive benefits package, alongside opportunities for ongoing training and development.

Benefits

Travel per diem

Vehicle allowance

Comprehensive benefits package

Ongoing technical training

Qualifications

• Four or more years of field-service experience in a medical-device or ISO 13485 environment.
• Strong electrical troubleshooting skills.
• Ability to interpret technical drawings.

Responsibilities

• Installation, calibration, and repair of electromechanical and optical systems.
• Troubleshooting using multimeter and oscilloscope.
• Maintain service documentation in CRM and ERP.

Skills

Electrical troubleshooting

Customer service

Communication

Education

Associates degree or equivalent hands-on experience

Tools

NetSuite

Salesforce

Job description

Job DescriptionJob Description

Field Service Technician II

Location:EAST COAST (Home-based; regional travel across East Coast- FL, GA, NJ, NYC)

Overview

Search Made Easy is partnering with a leading medical-device manufacturer to find a Field Service Technician II. You will install, maintain and repair precision equipment in ISO-regulated environments, working out of NY, NJ, GA, FL with 75-90% domestic travel through Salary Target is between $85K-$95K along with a standard benefits package. Primary service areas are Miami and/or NYC/NJ

Key Responsibilities

• On-site installation, calibration, preventive maintenance and repair of electromechanical and optical systems
• Electrical troubleshooting using multimeter, oscilloscope and service manuals
• Read and update schematics, wiring diagrams, BOMs and service reports
• Provide Level-2 phone support and escalate complex issues to engineering
• Maintain accurate service documentation in CRM and ERP systems
• Train end users on safe operation and support regulatory audits

Must-Have Qualifications

• Associates degree or equivalent hands-on experience in electronics, mechatronics or a related technical field
• Four or more years of field-service experience in a medical-device or ISO 13485 environment
• Strong electrical troubleshooting skills and ability to interpret technical drawings
• Excellent customer-service and clear verbal and written communication
• Valid drivers license and willingness to travel 7590 percent domestically

Nice to Have

• Experience with laser or optical medical-aesthetic devices
• Familiarity with NetSuite, Salesforce or similar CRM/ERP platforms
• Background in regulated industries or military maintenance

Whats in It for You

• Competitive base salary plus travel per diem and vehicle allowance
• Comprehensive benefits package (medical, dental, vision, 401(k))
• Ongoing technical training and career development
• Opportunity to work with state-of-the-art medical-device technology

How to Apply

Click apply here OR email your resume and a brief cover note explaining your technical background and availability [e-mail] the subject lineField Service Tech II- EAST.

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