Field Service Technician: Remodeling & Customer Impact

Power Home Remodeling; Katy (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, life insurance

401(k) retirement plan with company匹配

Paid vacation and holidays

Relocation opportunities

Job summary

Power Home Remodeling is seeking a Service Technician to diagnose installation issues, draft fixed timelines, and guide repairs in the field. Experience in replacement windows & doors, vinyl siding, roofing, and gutters is preferred.

The role is field‑focused with minimal supervision and travel. Candidates should have a high school diploma and 2–4 years in home remodeling, with OSHA 10 and RRP Lead Renovator credentials (or willingness to obtain upon hire).

Qualifications

• High School Diploma and 2-4 years of related work experience is required.
• OSHA 10, RRP Lead Renovator Certification (Will receive upon employment if not currently certified)

Responsibilities

• Confirm all scheduled services at least 1-2 days in advance to ensure readiness.
• Equipment and/or material preparation prior to scheduled appointments.
• Review customer details, service requirements, and any special instructions beforehand.
• Perform each service efficiently and effectively, adhering to company standards and safety protocols.
• Complete assigned services within the designated timeframes, maintaining quality and workmanship.
• Consistently seek ways to improve service delivery, customer satisfaction & provide feedback.
• Ensure timely communication for issues that require further resolution or investigation.

Skills

Customer service

Time management

Detail oriented

Negotiation

Residential construction knowledge

Education

High School Diploma

OSHA 10

RRP Lead Renovator Certification

Tools

IPad

Job description

Power Home Remodeling is seeking a Service Technician to diagnose installation issues, draft fixed timelines, and guide repairs in the field. Experience in replacement windows & doors, vinyl siding, roofing, and gutters is preferred.

The role is field‑focused with minimal supervision and travel. Candidates should have a high school diploma and 2–4 years in home remodeling, with OSHA 10 and RRP Lead Renovator credentials (or willingness to obtain upon hire).