Field Service Technician – Railcar Movers (Sign-On + Benefits)

Eagle Mark 4 Equipment Co.; Service (MS); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonuses

Competitive hourly rate

Medical, dental, vision, 401(k) with 1

Three weeks PTO + 10 holidays

Tool loan program

Company van with fuel card

Uniforms provided

Laptop and iPhone

Job summary

Eagle Mark 4 Equipment Co. is seeking a Field Service Technician to troubleshoot, repair, and maintain railcar movers and other industrial vehicles at customer sites.

The role requires performing routine maintenance, repairs, and on-site service calls with a strong emphasis on safety and customer satisfaction. You will use diagnostics tools and hydraulics knowledge to diagnose issues and provide accurate estimates.

Qualifications

• High School Diploma or equivalent; vocational or technical certification preferred.
• 3+ years of experience in a service technician role.
• Experience with hydraulics and computer diagnostics; ability to interpret schematics.
• Valid Driver’s License and insurable driving record.
• Ability to work independently and prioritize tasks.
• Strong written and verbal communication skills.
• Pre-employment drug screening required.

Responsibilities

• Diagnose and troubleshoot breakdowns to minimize downtime and estimate on-site repairs.
• Set up and operate metalworking tools to fabricate/repair parts.
• Perform routine maintenance: inspections, part replacement, lubrication, and electrical repairs.
• Inspect used parts for changes in factory specifications.
• Review repairs with customers; handle field quoting and service communications.
• Use Mobile Service app to close jobs, generate work orders, collect signatures, and mark as complete.
• Provide daily status updates to dispatchers and account manager.

Skills

Communication

Customer service

Attention to detail

Time management

Education

High School Diploma or equivalent

Tools

Diagnostics tools

Hydraulics knowledge

Schematic diagrams

Job description

Eagle Mark 4 Equipment Co. is seeking a Field Service Technician to troubleshoot, repair, and maintain railcar movers and other industrial vehicles at customer sites.

The role requires performing routine maintenance, repairs, and on-site service calls with a strong emphasis on safety and customer satisfaction. You will use diagnostics tools and hydraulics knowledge to diagnose issues and provide accurate estimates.