Field Service Technician - Printing Equipment

bluecrestinc; Saint Paul (MN); On-site; USD 33,000 - 44,000; Full time

Job summary

BlueCrest is seeking an experienced Field Service Technician to provide dedicated technical support at a client location. This role focuses on ongoing maintenance, diagnostics, and repair of high-volume printing and mailing equipment.

You will perform routine preventative maintenance, implement system upgrades and installations, and respond to equipment issues in real time. Collaboration with internal technical teams ensures timely resolution and service that meets performance standards.

Qualifications

• 2+ years diagnosing complex electro-mechanical systems in a customer-facing environment.
• Familiar with mechanical/electrical/electronic systems and diagnostic tools/schematics.
• Ability to work independently in a fast-paced service setting.
• Valid driver’s license and ability to lift up to 50 lbs.

Responsibilities

• Provide preventative maintenance, diagnostics, and repair of equipment.
• Respond to equipment issues in real time and troubleshoot on-site.
• Collaborate with internal technical teams to resolve complex problems.
• Install system upgrades and perform installations at client locations.

Skills

Diagnosing problems

Troubleshooting

Customer-facing

Mechanical aptitude

Reading schematics

Tools

Service software

Reporting tools

Mobile devices

Job description

BlueCrest is seeking an experienced Field Service Technician to provide dedicated technical support at a client location. This role focuses on ongoing maintenance, diagnostics, and repair of high-volume printing and mailing equipment.

You will perform routine preventative maintenance, implement system upgrades and installations, and respond to equipment issues in real time. Collaboration with internal technical teams ensures timely resolution and service that meets performance standards.