Field Service Technician Power Generation

Ohio Machinery Co.; Broadview Heights (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Pension plan

Company service truck

Vacation time

Health Insurance

HSA option

FSA

Dental and Vision

Life Insurance

Job summary

Ohio CAT, a Caterpillar Dealership, is seeking a Field Service Technician to perform on-site diagnostics, maintenance, and repair of CAT Power Generation equipment. You will operate from a fully equipped Ohio CAT service truck, servicing generators, switchgear, ATS, and control panels to ensure reliable operation for customers.

Ideal candidates have hands-on diesel/generator experience, read wiring diagrams, and can work independently in outdoor settings.

Qualifications

• High School Diploma or GED required; technical school (min 2 yrs) in diesel/power generation.
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• At least 3 years of relevant industry experience in repairing diesel engines, generators and industrial equipment.
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• Minimum of 5 years hands-on field experience preferred.

Responsibilities

• Perform on-site diagnostics, maintenance and repair of CAT Power Generation equipment and related systems.
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• Operate from a fully equipped service truck and service generators, switchgear, ATS, and control panels.
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• Use CAT ET, SIS and other diagnostic tools to troubleshoot issues and support customers.
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• Ensure safety protocols and proper documentation of service actions.
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• Provide exceptional customer service and technical support.

Skills

CAT generators

Cummins generators

Generac generators

Kohler generators

Detroit Diesel

Electrical troubleshooting

Mechanical troubleshooting

Wiring diagrams

Education

High School Diploma or GED

Technical school program (2 yrs) in diesel/power gen

Tools

CAT ET

SIS

Diagnostic software

Job description

Description

At Ohio CAT, a Caterpillar Dealership, we don’t just sell, rent, and support machines—we power critical infrastructure. From hospitals and data centers to manufacturing and emergency response, our Power Systems division keeps the world running. Join a team where your skills matter, your growth is supported, and your work has real impact.

Job for Field Service Technician

As a Field Service Technician, you’ll be the go-to expert for on-site diagnostics, maintenance, and repair of Caterpillar (CAT) Power Generation equipment and related systems. You’ll work independently from a fully equipped Ohio CAT service truck, servicing and performing:

• CAT diesel and gas generators (5KW to 3MW)
• Switchgear and ATS systems
• Control panels and electrical distribution systems
• Perform load bank testing, commissioning, and preventive maintenance
• Use diagnostic tools (e.g., CAT ET (Electronic Technician), SIS (Service Information System), and other computer-based diagnostictools/software) to troubleshooting issues
• Provide exceptional customer service and technical support
• Ensure compliance with safety protocols and documentation standards

Competencies for Field Service Technician

• Experience with CAT, Cummins, Generac, Kohler, or Detroit Diesel generator systems
• Familiarity with switchgear brands like Russelectric, Lakeshore, or Asco
• Strong electrical and mechanical troubleshooting skills
• Ability to read and interpret wiring schematics and control diagrams
• Military or field-based experience in equipment diagnostics and repair is highly valued
• Comfortable working independently in outdoor environments
• Must own and safely use personal mechanic’s tools

Job Qualifications for Field Service Technician

• High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power generation systems, plus at least 3 years of relevant industry experience.
• Minimum of 5 years of hands-on experience in repairing diesel engines, generators, and industrial equipment.

Employee Benefits

• Employer-sponsored pension plan
• Competitive pay rate, including Field-service differential, and a company service truck
• First-year vacation and personal time which builds based on the length of service
• Two different Health Insurance options, including a Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability
• Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation
• Company SuccessShare bonuses
• Company provided and laundered uniforms
• Continued technical and professional training

Physical Requirements

• Lifting/Carrying 40 lbs. Lift/Carry and 50lb pull
• Repetitive Motions: Frequent movements requiring the use of hands, wrists, and fingers.
• Dexterity Normal
• Frequent standing/sitting up and down stairs.
• Ability to work in a fast-paced environment.
• The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.