Field Service Technician - Pools & Spas Install & Repair

Leslie's, Inc.; North Versailles (Allegheny County); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

401K with company match

Team member discounts

Paid training

Career advancement opportunities

Job summary

Leslie’s, Inc. in the Pittsburgh area is seeking a Service Technician to handle sales, installation, and repair of swimming pool and related equipment for residential and commercial customers. You’ll interact with customers to provide quality service, recommendations, and general guidance.

In this role, you will work closely with the Service Manager to ensure all policies, procedures, and safety standards are met while delivering superior customer service and high-quality workmanship.

Qualifications

• Valid state driver’s license with a clean driving record.
• Electrical license (01, 07, or 07B) preferred, if applicable.
• Knowledge of water chemistry and pool chemicals.
• Strong communication and problem-solving skills.
• Ability to work outdoors in varying weather conditions.
• Self-motivated with strong time management and organizational skills.

Responsibilities

• Deliver exceptional customer service while maintaining professional and ethical conduct at all times
• Troubleshoot, repair, and test swimming pool, spa, fireplace, and other applicable equipment to ensure proper functionality
• Educate customers on proper equipment use, care, and maintenance
• Plan and manage daily service routes efficiently while responding to customer inquiries in a timely manner
• Complete accurate service reports, invoices, and required documentation
• Maintain a clean, professional appearance and represent the company positively in the field
• Follow all company policies, including safe driving practices and workplace safety standards
• Track and complete required training hours

Skills

Water chemistry knowledge

Communication skills

Time management

Organizational skills

Problem-solving

Outdoor work ability

Job description

Leslie’s, Inc. in the Pittsburgh area is seeking a Service Technician to handle sales, installation, and repair of swimming pool and related equipment for residential and commercial customers. You’ll interact with customers to provide quality service, recommendations, and general guidance.

In this role, you will work closely with the Service Manager to ensure all policies, procedures, and safety standards are met while delivering superior customer service and high-quality workmanship.