FIELD SERVICE TECHNICIAN - PONCA

Standley Systems; Broken Arrow (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Standley Systems in Oklahoma seeks a Service Technician to maintain, service, and repair office equipment at customer sites within the assigned territory.

You will perform on-site repairs, refurbish equipment, and handle basic installations while delivering courteous, timely support. A HS diploma and valid driver's license are required; A+ certification is preferred.

Qualifications

• High School Diploma or equivalent, or technical school.
• A+ certification preferred; network certification desirable.
• Current valid driver's license & proof of insurance; good driving record.

Responsibilities

• On-site repair and maintenance of copier/fax/scanner equipment.
• Refurbish used equipment, including cleaning and repairing.
• Minimal setup and installation at the customer's location.
• Troubleshoot non-printing issues.
• Provide courteous and timely support to meet customer needs.
• In shop repair and maintenance of internal equipment.
• In shop setup and installation for equipment and accessories.

Skills

Customer service

On-site repair

Mechanical aptitude

Basic computer skills

Good driving record

Education

High School Diploma or equivalent

Technical school

A+ certification preferred

Network certification desirable

Tools

PC & Microsoft skills

Networking fundamentals

Job description

Company Profile: Starting as a typewriter company in Chickasha, OK in 1934 to everything that has followed since, Standley Systems is committed to supporting businesses with the technology tools and resources needed to grow and thrive in todays fast-changing world.As Standley Systems has evolved over the years to provide a more holistic approach to each client environment, we have expanded our team and resources to provide business technology solutions in two key areas: Technology Services and Managed Services.At Standley Systems we were born here, raised here and continue to grow here. We are deeply invested in the health and well-being of our state and understand a strong business base is critical to maintaining a strong economy. Standley means Oklahoma.Oklahoma is more than our home base. It is our home. As we continue to work alongside our business clients to keep Oklahomas business wheels turning, we will continue to invest our time, resources and talent to support community partners and cheer on countless organizations committed to making Oklahoma a great place to worship, live, work and play.Position Profile: The Standley Systems Service Technician will provide customer service by maintaining, servicing and repairing office equipment at customer locations within their assigned territory. This position will report to the appropriate Field Service Manager for the assigned location.Primary Responsibilities:Responsible for on-site repair and maintenance of copier/fax/scanner equipmentRefurbish used equipment, which includes cleaning and repairingMinimal setup and installation at the customer's locationTroubleshoot non-printing issuesProvide outstanding support by meeting customer's needs in a courteous and timely mannerOn-site maintenance and repair of copier and multi-functional products in an efficient and cost-effective mannerMaintain and expand current technical knowledge by attending training classes and meetingsMaintain proper parts inventory in vehicleUse diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failuresIn shop repair and maintenance of internal equipmentIn shop setup and installation for equipment and accessoriesThis job has no supervisory responsibilities.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:High School Diploma or equivalent; or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.Computer Skills:Basic computer skills are required with networking skills a plus.Certificates, Licenses, Registrations:A+ certification preferredNetwork certification and or training desirableCurrent valid drivers license & proof of insuranceGood driving recordHS DiplomaOther Skills and Abilities:Mechanical aptitude requiredPC & Microsoft skillsPhysical Requirements:Must be able to pass drug and alcohol screen. Standley Systems has federal contracts that require compliance with the Drug-Free Workplace Act of 1988, therefore medical marijuana license-holders who test positive for marijuana will not be qualified for the position.I have read this job description and I completely understand all my job duties and responsibilities. I can perform the essential functions as outlined with or without reasonable accommodation. I understand that this list is not all inclusive but subject to change by management.