Field Service Technician/Plumber

Culligan Quench; Charlotte (NC); On-site; USD 45,460 - 64,747; Full time

Job summary

A water services company is seeking a Licensed Plumber/Field Service Technician in Charlotte, NC. This role involves performing service work on water systems, including troubleshooting, maintenance, and installations. The ideal candidate must possess a North Carolina plumbing license and have strong technical skills. A clean work record and ability to lift heavy equipment are essential. Competitive pay of $40.00/hr is offered, and hands-on training will be provided upon hire. Regular attendance is required.

Qualifications

• Requires a State License for plumbing.
• Experience in repair and maintenance.
• Ability to learn the internal workings and repair approaches.

Responsibilities

• Troubleshoot product for required repairs.
• Routinely change water filters and sanitize water tanks.
• Perform service agreement tasks as assigned.

Skills

Experience in repair and maintenance

General Computer Skills

Microsoft Office experience

Verbal and written communication skills

Education

State License for plumbing

Technical school degree

Job description

We are currently seeking a Licensed Plumber/Field Service Technician for our Charlotte, NC area market to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide a hands-on training process upon hire.

A typical schedule for a Field Service Technician is Monday-Friday, 7:00AM-4:00PM. This may slightly vary depending on service market.

Pay: $40.00/hr

*** North Carolina state issued plumbing license required

Responsibilities

• Responsible for troubleshooting product for required repairs
• Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear water lines
• Visually inspect for leaks and malfunctions
• Perform service agreement tasks and other job-related duties as assigned
• Responsible for following company and customer safety policies and procedures
• Maintain and comply with company vehicle maintenance policy and procedures
• Technician will have strong technical and mechanical aptitude
• Technician will have familiarity with basic tools and maintain ability to transport both equipment and tools to customer sites
• Electronically transferring customer and company information
• Regular and reliable attendance

Requirements

• Experience in repair and maintenance
• Requires a State License for plumbing. Typically reports to a supervisor or manager. Technical school degree preferred
• General Computer Skills required
• Microsoft Office experience preferred
• Must have good verbal and written skills
• Ability to learn the internal workings and repair approaches to repairing water coolers
• Ability to work in a fast pace environment where quantity and quality go hand in hand
• A clean work record and ability to pass a pre-employment drug screen
• Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds