Field Service Technician — On‑Site Repairs & Customer Care

DNOW; Williston (ND); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) retirement savings

Medical, dental, vision coverage

Paid vacation/holidays

Career growth opportunities

Friendly work environment

Job summary

DNOW is seeking a Service Technician to provide on-site service and customer support, aligning workflow to schedule and delivering quality maintenance and testing of equipment. This role emphasizes safe operation, effective communication, and collaboration with a technical team.

Candidates should have a High School diploma, strong problem-solving skills, and familiarity with mobile tools. Competitive benefits and opportunities for career growth are offered, with a focus on customer satisfaction

Qualifications

• High School diploma or equivalent required.
• Excellent interpersonal and written/oral communication skills.
• Able to troubleshoot, test, repair, and service equipment.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule.
• Manage on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine solutions.
• Produce timely and detailed service reports.
• Document processes and operate field automation systems.
• Follow all procedures and protocols; cooperate with technical team.

Skills

Interpersonal skills

Troubleshooting

Problem solving

Communication skills

Attention to detail

Education

High School diploma or equivalent

Tools

Mobile tools & apps

Job description

DNOW is seeking a Service Technician to provide on-site service and customer support, aligning workflow to schedule and delivering quality maintenance and testing of equipment. This role emphasizes safe operation, effective communication, and collaboration with a technical team.

Candidates should have a High School diploma, strong problem-solving skills, and familiarity with mobile tools. Competitive benefits and opportunities for career growth are offered, with a focus on customer satisfaction