Field Service Technician

MasterTech; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

PTO and vacation policy

401(k) with matching

Job summary

MasterTech is seeking Industrial Technicians to support on-site installation and service of mechanical and electrical systems across customer locations in the Atlanta area. The role requires extensive travel to client sites, ensuring equipment is installed correctly and operational from day one.

Responsibilities include installation, diagnostics, maintenance, and repair of complex machinery, with documentation of issues and service reports.

Qualifications

• Experience with industrial/manufacturing maintenance preferred.
• Electrical systems knowledge including AC/DC and three-phase wiring.
• Ability to install, diagnose, troubleshoot, program, repair and advise.
• Remote support and up-to-date training.

Responsibilities

• On-site installation of mechanical and electrical components.
• Ensure machinery is installed and operational.
• Maintenance, diagnostics, and repair of machinery.
• Document issues and report findings.
• Provide remote support as needed.

Skills

Field service

Electrical troubleshooting

Mechanical maintenance

SPS programming

Diagnostics

Documentation

Customer service

Tools

SPS Programming

Automation technology

Drive technologies

Job description

Atlanta, United States

• Comprehensive benefits including medical, dental, vision available from start
• Paid Time Off, Sick Time and Vacation
• Matching 401(k) etc.
• Company credit card + travel perks/points

Shift:

• Day shift, Monday to Friday with ample overtime + occasional on-call.

MasterTech is on the search for Industrial Technicians based near an International Airport, requiring extensive travel to customer locations.

Field Service Techs will be responsible for the on-site installation and support of mechanical and electrical components and systems, ensuring the machinery is properly installed and operational.

Detail-oriented FieldService Techs are responsible for the on-site maintenance, diagnostics, and repair of machinery along with reporting issues and completing documentation.

Key Qualifications:

• Previous printing, corrugated, prepress, postpress, flexo presses, folding and other printing/boxing equipment is extremely beneficial.
  
• Experience in industrial, manufacturing, and/or any kind of mechanical maintenance is preferred.
• Experience with electrical systems is a definite asset; AC & DC as well as three-phase wiring.
  
• Knowledge of SPS Programming, automation technology and drive technologies.
  
• Ability to conduct installation, diagnostics, troubleshooting, programming, repairs and provide recommendations.
• Maintain up-to-date training while providing remote support.
• Excellent customer service skills and communication.
  
• Exceptional problem solving, troubleshooting, diagnosis and documentation.