Field Service Technician - On-Site Install & Repair

Amada America, Inc.; Kentucky; On-site; USD 60,000 - 80,000; Full time

Job summary

Amada America, Inc. is seeking a skilled Field Service Technician in Kentucky to install and service complex machinery. You will complete all installation steps, travel regularly, and coordinate with service managers to ensure customer satisfaction across diverse sites.

The role requires knowledge of mechanical, electrical, and hydraulic systems, plus hands-on tools, voltmeters, and oscilloscopes. Strong communication with customers and coworkers is essential.

Qualifications

• Bachelor's degree preferred or an equivalent combination of education and practical experience.
• Technical knowledge of mechanical systems, electrical systems, and hydraulics.
• Ability to use hand tools and measurement instruments.

Responsibilities

• Complete all aspects of the installation.
• Follow up with proper departments to obtain customer satisfaction.
• Complete service reports, expense reports weekly, and necessary documentation.
• Maintain excellent customer relations and follow through on issues.
• Maintain excellent coworker and manager relations.
• Complete internal paperwork (urgent parts requests, purchase requisitions, etc.).
• Regular travel.
• Provide feedback to the manager on issues requiring action.

Skills

Hand tools

Volt/Ohm meter

Oscilloscope

Windows OS

Written communication

Verbal communication

Relational skills

Education

Bachelor's degree preferred

Job description

Amada America, Inc. is seeking a skilled Field Service Technician in Kentucky to install and service complex machinery. You will complete all installation steps, travel regularly, and coordinate with service managers to ensure customer satisfaction across diverse sites.

The role requires knowledge of mechanical, electrical, and hydraulic systems, plus hands-on tools, voltmeters, and oscilloscopes. Strong communication with customers and coworkers is essential.