Field Service Technician: Hands-On Troubleshooter (Travel)

Amada America, Inc.; Austin (TX); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Amada America, Inc. is seeking a skilled service technician based in Austin, TX. The role involves completing installations, traveling as needed, compiling weekly service and expense reports, and maintaining strong customer and team relationships.

You will use mechanical, electrical, and hydraulic systems knowledge along with tools like oscilloscope and voltmeter. Strong communication and initiative are essential for success in this position.

Qualifikationen

• Experience with mechanical, electrical, and hydraulic systems.
• Ability to safely use hand tools, voltmeter, and oscilloscope.
• Strong written and verbal communication skills.
• Ability to work with customers and management.
• Must be self-motivated and able to work with minimal supervision.
• Willingness to travel routinely.

Aufgaben

• Complete all aspects of the installation.
• Follow up on any aspects outside of the normal scope of work with the proper departments to obtain customer satisfaction.
• Complete status (service) reports, expense reports every week, and technical documentation as needed.
• Maintain excellent customer relations and follow through on customer issues.
• Maintain excellent coworker and manager relations.
• Complete other required internal paperwork (Urgent Parts Requests, Parts Removal Requests, Purchase Requisitions, etc.).
• Regular travel.
• Provide feedback to the manager on any machine and customer issues that require further action.
• Demonstrate a commitment to an Injury-Free Environment by complying with all aspects of the corporate environmental, health and safety program.

Kenntnisse

Mechanical systems

Electrical systems

Hydraulics

Oscilloscope

Volt/Ohm meter

Windows OS

Communication

Customer relations

Team collaboration

Initiative

Attention to detail

Self-motivation

Jobbeschreibung

Amada America, Inc. is seeking a skilled service technician based in Austin, TX. The role involves completing installations, traveling as needed, compiling weekly service and expense reports, and maintaining strong customer and team relationships.

You will use mechanical, electrical, and hydraulic systems knowledge along with tools like oscilloscope and voltmeter. Strong communication and initiative are essential for success in this position.