Field Service Technician: On-Site Diagnostics & Repairs

Motion Industries; Elkview (WV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation, sick and holiday pay

Job summary

Motion Industries in Elkview, WV is seeking a Field Service Technician to perform on-site hydraulic servicing, repairs, and installations with a 24/7 on-call schedule. You will diagnose equipment, document findings, and provide technical support and training at customer sites.

Ideal candidates have a technical degree with up to three years of related experience, strong safety awareness, and excellent communication skills to work with customers, peers, and management while upholding high service

Qualifications

• Typically requires a technical degree and 0–3 years of related experience.
• Ability to read hydraulic schematics.
• Excellent verbal and written communication skills.

Responsibilities

• Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.
• Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.
• Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
• Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications.
• Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.

Skills

Hydraulic schematics

Shop equipment operation

Verbal and written communication

Customer interaction

Education

Technical degree

Job description

Motion Industries in Elkview, WV is seeking a Field Service Technician to perform on-site hydraulic servicing, repairs, and installations with a 24/7 on-call schedule. You will diagnose equipment, document findings, and provide technical support and training at customer sites.

Ideal candidates have a technical degree with up to three years of related experience, strong safety awareness, and excellent communication skills to work with customers, peers, and management while upholding high service