Copier & Printer Field Service Technician

WiZiX Technology Group, Inc; San Jose (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading office equipment provider in California is seeking a Field Service Technician to troubleshoot and repair various office equipment such as copiers and printers. Candidates should have a mechanical mindset and be IT literate, with experience in brands like Toshiba and Ricoh preferred. The role involves providing high-quality technical support and communicating effectively with customers to ensure satisfaction. A valid driver’s license and stable work history are essential. This position requires some lifting of equipment.

Qualifications

• Valid driver's license with a clean DMV record.
• Stable work history with verifiable references.
• Experience and training with copiers and printers is desired.

Responsibilities

• Troubleshooting and repairing office equipment.
• Providing high-quality technical support to customers.
• Communicating with customers to ensure satisfaction.
• Developing options to solve unusual problems.

Skills

Mechanical and Electrical Mindset

IT literate

Strong computer knowledge

Tools

Toshiba

Ricoh

Savin

Kyocera

Brother

Lexmark

Job description

A leading office equipment provider in California is seeking a Field Service Technician to troubleshoot and repair various office equipment such as copiers and printers. Candidates should have a mechanical mindset and be IT literate, with experience in brands like Toshiba and Ricoh preferred. The role involves providing high-quality technical support and communicating effectively with customers to ensure satisfaction. A valid driver’s license and stable work history are essential. This position requires some lifting of equipment.