Field Service Technician- Northern IN

Edge Technologies, Inc.; Fort Wayne (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

A leading provider of machine tool solutions is seeking a Field Service Technician to join their Technical Support team in Northern IN. The ideal candidate will have experience in industrial electronics, strong communication skills, and be able to troubleshoot machinery on-site. This full-time position offers various benefits including health insurance and 401(k) matching with a dynamic work environment that includes travel opportunities.

Responsibilities

• Install and maintain equipment to add value for customers.
• Travel to troubleshoot machinery issues on-site.
• Review briefs from Technical Support associates before customer visits.
• Service magazine bar feeder equipment on CNC lathes.

Skills

Industrial electronics

Wiring

Electro-mechanical troubleshooting

CNC turning centers

Customer communication

Computer skills

Education

Equivalent certified technical training

Tools

Salesforce Lightning

Job description

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Wellness programs

Edge Technologies is seeking a Field Service Technician to work in the Northern IN region.

Qualifications:

• Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
• Ability to effectively communicate with the customer and professionally represent the company are critical requirements
• Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
• Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
• Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning

Duties:

• Participate in installation, repairs, and maintaining the equipment while adding value for the customer
• Travel on-site for troubleshooting any issues our customer has with machinery
• Receive briefing from fellow Technical Support associates prior to customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
• Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
• Tools and instruments provided

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Overnight travel will be 50 - 75% depending on your base of operation.

License/Certification:

• Driver's License (Required)