Field Service Technician: Material Handling Equipment

Wiese Group; Baltimore (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Wiese Group in Baltimore, MD is seeking a Service Technician to repair a range of material handling equipment, including forklifts and aerial lifts. You will be the main liaison between the company and customers, delivering professional mechanical and customer service.

The position involves performing hazard assessments, maintaining safe work practices, lifting up to 50 pounds, providing your own hand tools, and using basic computer systems.

Qualifications

• Hazard assessments and safe work practices.
• Strong multitasking and time management.
• Ability to lift 50 pounds and crouch/crawl in confined areas.
• Valid driver’s license may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and quick learning of our software.
• Strong customer service skills, verbal and non-verbal.
• Pre-employment drug screen, physical exam, background check, MVR, and E-Verify.

Responsibilities

• Actively support, promote and lead safety initiatives. Follow safety policies and procedures.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide best possible customer service, including offering additional Wiese services and equipment based on needs.
• Manage workload effectively.

Skills

Customer service

Multitasking

Time management

Safety compliance

Physical strength

Tools

Hand tools

Basic computer skills

Job description

Wiese Group in Baltimore, MD is seeking a Service Technician to repair a range of material handling equipment, including forklifts and aerial lifts. You will be the main liaison between the company and customers, delivering professional mechanical and customer service.

The position involves performing hazard assessments, maintaining safe work practices, lifting up to 50 pounds, providing your own hand tools, and using basic computer systems.