Field Service Technician: Heavy Equipment & Forklifts

Wiese Group; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Wiese is seeking a Service Technician in Baltimore, MD to repair a wide range of material handling equipment including forklifts and aerial lifts. You will be the primary contact with customers, delivering professional mechanical services and exceptional customer support.

Responsibilities include safety leadership, diagnosing equipment issues, completing paperwork, and promoting additional Wiese services. Strong customer service, multitasking, and physical capability are required.

Qualifications

• Demonstrable customer service skills.
• Strong multitasking and time management abilities.
• Ability to lift 50 pounds and work in confined spaces or at heights.

Responsibilities

• Actively support, promote and lead safety initiatives following all policies.
• Troubleshoot customer equipment problems; obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide the best possible customer service and suggest additional Wiese services and equipment.
• Manage workload effectively.

Skills

Customer service

Multitasking

Time management

Communication

Tech/software literacy

Tools

Hand tools

Job description

Wiese is seeking a Service Technician in Baltimore, MD to repair a wide range of material handling equipment including forklifts and aerial lifts. You will be the primary contact with customers, delivering professional mechanical services and exceptional customer support.

Responsibilities include safety leadership, diagnosing equipment issues, completing paperwork, and promoting additional Wiese services. Strong customer service, multitasking, and physical capability are required.