Field Service Technician - Loveland / Longmont territory

All Copy Products; Fort Collins (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Life insurance

401k with company match

Company events

Volunteer opportunities

Company vehicle

Uniform provided

Laptop

Phone allowance

Job summary

All Copy Products is seeking a Field Service Technician to service office technology equipment in the Fort Collins area, traveling to client sites to diagnose and repair copiers and printers. You will perform routine maintenance and replace worn parts, while keeping customers informed of progress.

The role offers a Monday–Friday, 8am–5pm schedule, a comprehensive benefits plan including medical, dental, vision, PTO, holidays, life insurance, a 401k with company match, and more.

Qualifications

• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred.
• Computer proficiency with Microsoft Office programs.
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Must be willing to submit to a criminal background check.

Responsibilities

• Respond to service calls for repair on copier/printer equipment and diagnose issues.
• Travel to client locations, perform repairs, and conduct routine maintenance.
• Inspect machines, replace worn parts, and schedule follow-up visits if needed.
• Communicate repair status to clients and manage parts inventory for the job.

Skills

Customer service

Troubleshooting

Team-oriented

Problem solving

Education

Technical college training

Tools

Microsoft Office

Job description

Position:Field Service Technician - Loveland / Longmont territory

Location: Fort Collins, CO

Job Id:388

# of Openings:1

Do you enjoy electrical and mechanical repair and working with your hands? Do you enjoy working outside of an office in a field support role? Are you great at helping customers and troubleshooting technical issues?

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk, and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing, and implementing end-to-end technology solutions scaled to meet client needs.

As a rapidly growing company, we are seeking talented individuals to join our team. We are currently looking for someone who is team-oriented, innovative, great at helping customers, and someone who is looking for an opportunity to use their skills and talents to grow professionally.

As a Field Service Technician, you will be responsible for responding to service calls for clients who need repair on their office technology equipment. You will travel to the client location, diagnose the problem, and make necessary repairs on their copier orprinter. You will also inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration. You will communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to repair the printing device immediately.

You will be provided with uniform shirts, a laptop, a smart phone allowance, and company vehicle and will be responsible for maintaining accurate car stock and inventory count.

We offer a competitive rate between $20-25per hour based on experience, plus a bonus program and a full benefits plan including medical, dental, vision, pto, paid holidays, company paid life insurance, a 401k with a company match, company gatherings and team events and volunteer opportunities and so much more! This position is Monday-Friday, 8am-5pm. We offer full training and welcome candidates to apply from other industries or from technical training programs.

Requirements

• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.
• Computer proficiency with Microsoft Office programs
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Must be willing to submit to a criminal background check.
• Clean cut appearance; no offensive tattoos are permitted, and excessive tattoos may require covering.
• Must have parking available to take a company vehicle home every day.

All Copy Products provides equal employment opportunities to all employees and applicants for employment and promotions and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.