Field Service Technician

All Copy Products; Tucson (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Uniform shirts

Laptop

Smartphone allowance

Company vehicle

Full benefits plan

Bonus program

Job summary

All Copy Products in Tucson, AZ is seeking a Field Service Technician to repair office technology equipment, travel to client sites, diagnose issues, and perform repairs on copiers and printers. You will inspect machines, carry out routine maintenance, reorder parts for returns, and communicate repair status to customers.

Benefits include a company vehicle, laptop, smartphone allowance, uniform shirts, and a full benefits plan.

Qualifications

• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.
• Computer proficiency with Microsoft Office programs
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Must be willing to submit to a criminal background check.
• Clean cut appearance; no offensive tattoos are permitted, and excessive tattoos may require covering.
• Must have parking available to take a company vehicle home every day.

Responsibilities

• Respond to service calls for clients who need repair on their office technology equipment.
• Travel to the client location, diagnose the problem, and make necessary repairs on their copier or printer.
• Inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration.
• Communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to repair the printing device immediately.
• Maintain accurate car stock and inventory count.

Skills

Customer service

Troubleshooting

Teamwork

Field service

Education

Technical training or certification

Tools

Microsoft Office

Job description

Do you enjoy electrical and mechanical repair and working with your hands? Do you enjoy working outside of an office in a field support role? Are you great at helping customers and troubleshooting technical issues? If this sounds like you, we have a position open on our team.

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk, and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing, and implementing end-to-end technology solutions scaled to meet client needs.

As a rapidly growing company, we are seeking talented individuals to join our team. We are currently looking for someone who is team-oriented, innovative, great at helping customers, and someone who is looking for an opportunity to use their skills and talents to grow professionally.

As a Field Service Technician, you will be responsible for responding to service calls for clients who need repair on their office technology equipment. You will travel to the client location, diagnose the problem, and make necessary repairs on their copier orprinter. You will also inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration. You will communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to repair the printing device immediately.

You will be provided with uniform shirts, a laptop, a smart phone allowance, and company vehicle and will be responsible for maintaining accurate car stock and inventory count.

We offer a competitive rate between $20-25per hour based on experience, plus a bonus program and a full benefits plan. This position is Monday-Friday, 8am-5pm.

Requirements:

• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.
• Computer proficiency with Microsoft Office programs
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Must be willing to submit to a criminal background check.
• Clean cut appearance; no offensive tattoos are permitted, and excessive tattoos may require covering.
• Must have parking available to take a company vehicle home every day.