Field Service Technician- Los Angeles CA

Pitney Bowes; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Pitney Bowes is seeking a Field Service Technician to provide exceptional service in a client-facing role. The technician will install and maintain shipping and mailing technology, ensuring client satisfaction and operational efficiency. This position offers a consistent schedule and opportunities for additional income through service sales.

Benefits

Comprehensive benefits globally

Opportunities for career growth

Inclusive work environment

Qualifications

• Valid driver's license and clean driving record.
• Ability to lift 55 lbs+.
• Familiarity with Windows environment preferred.

Responsibilities

• Install, service, and upgrade shipping and mailing equipment.
• Troubleshoot and repair hardware and software solutions.
• Train clients on equipment during installation.

Skills

Customer Service

Mechanical Skills

Troubleshooting

Job description

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

Job Description:

As a Field Service Technician at Pitney Bowes, you will play a key role in the Client's life cycle and experience. We are seeing mechanically inclined individuals who enjoy working in a client - facing environment . In this role , you w i ll provide service to a variety of clients and support field service f or all our shipping and mailing technology , from Inserters to Lockers. A successful Field Service Technician is client-centric, has strong customer service, is comfortable managing significant windshield time, and has experience repairing or troubleshooting both hardware and software solutions.

Your primary service area will be within 3 hours of Las Angeles, CA ; some travel beyond this radius may be required .

In this role , you will have a consistent Monday – Friday schedule working in alignment with traditional office hours (some overtime may be required ). The wage range for this position is $22 to $28 / hour , with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.

This position is eligible to earn a n incremental incentive of 10% on any sale of service or parts you present to Pitney Bowes clients .

You are:

Someone who enjoys working on and repairing mechanical or electrical components

Excited by the idea of working for a career company with a 105-year history

Someone who enjoys being in a field-based role with significant windshield time

Motivated by the opportunity to earn additional income by selling services or parts you present to Pitney Bowes clients

You w ill :

Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients

Support both Hardware and Software solutions

Troubleshoot and repair equipment successfully with the goal of reducing Client callbacks

Train clients on Pitney Bowes equipment at the time of installation

Work in a 100% client facing capacity as a represent ative of Pitney Bowes

Cover a multi-zip code territory requiring significant windshield time

Utilize hand tools or small power tools to execute repairs, maintenance , and installations of Pitney Bowes Shipping and Mailing equipment

Maintain a safe and clean work environment

Your Background

As a Field Service Technician, you have :

A valid driver's license, a clean driving record, and reliable transportation

The ability to lift 55 lbs + with or without accommodation

The ability to travel within a multi-zip code territory with up to 80% windshield time

The ability to bend, squat, stoop, or stand for extended periods of time

Complete familiarity with a Windows environment and basic knowledge of PC and Networking (Preferred)

Experience with automated equipment (Preferred)

Our Team:
SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies, and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers . Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents.

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well )

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

About the company

Pitney Bowes is an American technology company most known for its postage meters and other mailing equipment and services, and with expansions into e-commerce, software, and other technologies.

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