Field Service Technician Level II – West/Midwest USA

Summa Group; Northern (KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Summa America, based in Indianapolis, is seeking a hands-on Field Service Technician to join our growing technical team. You’ll travel to customer sites, support dealer partners, and ensure our premium cutting systems operate at peak performance.

The ideal candidate is technically skilled, customer-focused, and energized by solving complex problems in the field while representing Summa on-site and upholding our reputation for excellence across the Sign, Packaging, Textile, and Apparel industries.

Qualifications

• Technically skilled with a strong customer focus.
• Willingness to travel to customer sites.
• Ability to work with dealer partners and internal teams.

Responsibilities

• Work closely with customers, dealer partners, and internal teams to ensure our cutting-edge equipment performs at its best.
• Represent Summa on-site, delivering exceptional service and building strong customer relationships.
• Travel to customer sites as required.

Job description

Company Overview

Based in Indianapolis, Indiana, Summa America is part of a globally respected organization with more than 50 years of innovation and excellence, originating in Belgium. Over the decades, Summa has grown into a worldwide leader in premium cutting solutions, trusted by companies that demand precision, performance, and reliability. Summa offers a broad and versatile portfolio of vinyl, flatbed, and laser cutting systems, supporting customers across Sign & Display, Packaging, Textile, Printing, and Apparel industries. Our advanced technology helps businesses around the world boost productivity and accuracy, and through our strong network of resellers, we deliver expert guidance, training, and support every step of the way. At Summa America, we’re passionate about technology, collaboration, and building long-term partnerships that drive success. And we’re growing fast!

Position Overview

We’re looking for a motivated, hands‑on Field Service Technician to join our growing technical team! This is an exciting opportunity for someone who thrives on solving technical challenges, building strong customer relationships, and making a real impact in the field. In this role, you’ll work closely with customers, dealer partners, and internal teams to ensure our cutting‑edge equipment performs at its best. You’ll be at the forefront of our growth—representing Summa on‑site, delivering exceptional service, and helping drive our reputation for excellence across the industry. The ideal candidate is technically skilled, customer‑focused, and energized by the opportunity to travel, tackle complex problems, and grow with a company that’s on the rise.