Application & Sales Support Specialist Indianapolis

Summa; Indianapolis, Northern (IN, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Health, dental, and vision insurance

Paid time off

Job summary

Summa America in Indianapolis, IN is seeking an Application & Sales Support Specialist to join our hybrid team. You’ll run live and virtual demos, test materials, fine-tune settings, and advise customers on best-fit solutions while representing cutting-edge printing and finishing equipment.

You’ll partner with marketing, train dealers, support webinars, and travel US/Canada (and occasionally Belgium) to showcase technology and gather real-world application stories.

Qualifications

• Bachelor’s degree or equivalent technical experience.
• 2+ years in technical support, pre-sales engineering, or a customer-facing tech role.
• Must have experience with print and cutting equipment (vinyl, flatbed, laser, etc.).

Responsibilities

• Wow customers with live and virtual demos of Summa cutting systems.
• Test materials, fine-tune settings, and recommend best-fit solutions.
• Act as a trusted technical advisor during pre-sales—supporting the sales team and partners.
• Partner with marketing to create engaging samples, demo videos, and real-world application stories.
• Support webinars and educational events; train and assist regional dealers with product support.
• Represent Summa at trade shows and travel to events; document activities with clear reports.
• Deliver expert-level training onsite, in-house, or remote; keep showroom ready.

Skills

Technical support

Pre-sales engineering

CRM software

Communication skills

Travel ready

Education

Bachelor’s degree or equivalent technical experience

Tools

CRM software

Job description

# Application & Sales Support Specialist**Join the Cutting Edge at Summa America!****Location: Indianapolis, IN | Full-Time | Onsite**Are you a tech enthusiast with a passion for problem-solving, hands-on equipment, and helping people succeed? Step into a role that’s as dynamic as the technology you’ll support. At **Summa America**, we’re not just selling machines—we're transforming industries.We're the North American branch of a **global leader in precision cutting solutions**, with over 50 years of innovation and craftsmanship rooted in Belgium. From vinyl to laser to flatbed cutters, our technology powers professionals in **Sign & Display, Packaging, Apparel, Textile**, and beyond.And we’re growing. Fast.**Position: Application & Sales Support Specialist**This is your chance to play a **hybrid role** where no two days are the same. One day you might be hands-on with a demo at our **Summa Experience Center**, the next you could be training a major client onsite—or showcasing our cutting-edge gear at a top industry trade show.If you’re someone who thrives on variety, **loves technology**, and enjoys being the go-to expert, this role is calling your name.Apply nowJoin Summa## Why join Summa America?* Be part of a **global, innovation-driven company** with a family-like culture* Work with **state-of-the-art technology** that’s shaping creative industries* Enjoy **variety**—every day brings something new* Expand your expertise through travel, hands-on experience, and team collaboration**Schedule*** Full-time, onsite in Indianapolis, IN* Standard business hours, with flexibility for travel, overnights, and occasional weekend events**Perks & Benefits*** 401(k) plan* Health, dental, and vision insurance* Paid time off (because life outside of work matters too)**Why You’ll Love It Here**This role is for those who love to get their hands dirty, solve real-world problems, and make tech come to life for customers. You'll work with a small, passionate team within a global company—and have room to grow and innovate every step of the way.**Ready to take your technical skills on the road and make a big impact in a fast-growing industry?** Apply today and become part of the Summa success story.Apply nowJoin Summa## What You’ll Do**Product Demos & Application and Sales Support*** Wow customers and partners with **live and virtual demos** of our cutting systems* Test materials, fine-tune settings, and recommend best-fit solutions* Act as a trusted technical advisor during pre-sales—supporting our sales team and partners**Customer & Dealer Engagement*** Partner with marketing to create engaging samples, **demo videos**, and real-world application stories* Support engaging webinars and educational events* Train and assist regional dealers with top-notch product support**Event Support & Reporting*** Represent Summa at trade shows, dealer expos, and live demos (yes, there will be some travel!)* Document your activities with clear, insightful reports that help us serve our customers even better**Training Support*** Deliver **expert-level training** (onsite, in-house, or remote) on equipment setup, operation, and troubleshooting* Keep our Summa Experience Center showroom ready for action**What You Bring to the Table*** Bachelor’s degree or equivalent technical experience* 2+ years in technical support, pre-sales engineering, or a customer-facing tech role* **Mechanical savvy** and a passion for emerging technology* ***MUST HAVE*** experience with **print and cutting/finishing equipment** (vinyl, flatbed, laser, etc.)* Familiarity with **Print-to-Cut** workflows is a huge plus* Strong presentation and communication skills* CRM experience (HubSpot = bonus points!)* Willingness and excitement to travel—U.S., Canada, and sometimes Belgium!