Field Service Technician - Level I (Fire Alarm)

ORR Corporation; San Antonio (TX); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(K)

Health insurance

Life insurance

Dental insurance

Tuition reimbursement

Training and development

Job summary

ORR Corporation is looking for a Field Service Technician - Level I to provide inspections and testing of fire alarm systems in the San Antonio area. You will receive top-notch training and work autonomously.

Candidates should possess a high school diploma and one year of experience with commercial fire alarm systems. The role includes various mechanical and electrical duties and the opportunity for excellent benefits.

Qualifications

• Experience with servicing commercial Fire Alarm systems is required.
• Capable of using Windows-based software and mobile applications.
• Organized and detail-oriented with strong self-direction.

Responsibilities

• Contact customers to set up service and perform inspections.
• Test and clean smoke detectors and other system inputs.
• Record and review inspection results with customers.

Skills

Basic computer literacy

Mechanical and electrical ability

Verbal and written communication skills

Critical thinking and problem solving skills

Customer service mindset

Education

High school diploma or equivalent

One year experience in servicing commercial Fire Alarm systems

Associate degree in electronics or related field

Job description

FIELD SERVICE TECHNICIAN - LEVEL I (Fire Alarm)

Since 1948, the Orr family has employed a talented team of associates who are committed to ORR Corporation's mission of protecting people, property and the environment. Today ORR supports more than 300 associates across the country while still maintaining the principles of safety, family and integrity that they were built on so many decades ago. When you join the ORR family, you know who you're working for and what you're working for. Let our past inspire your future. Learn more information about our Field Service program here.

JOB SUMMARY

As a Field Service Technician, you will work with some of the largest and most successful companies in the world and will receive top notch training on industry-leading fire alarm systems and fire suppression equipment. This is your chance to join a company where you will be appreciated and will be a member of an elite team covering near the San Antonio, TX area.

Our technicians perform inspections and testing on fire alarm systems and assist with installation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Contact customer to set up service.
• Perform inspection and testing tasks on fire alarm systems according to OPS work instructions. Typical inspection and testing tasks include:
  • Test and clean smoke detectors
  • Test manual pull stations and other initiating devices
  • Test other system inputs and outputs
  • Test and verify audio visual components
  • Inspect and test fire extinguishers
• Record inspection and test results in the company's electronic inspection program.
• Review inspection and test results with the customer.
• Conduct training with customer on the functionality of the fire system.
• Assist in installation and commissioning tasks with supervision.
• All other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Basic computer literacy.
• Basic mechanical and electrical ability.
• Demonstrated ability and interest in learning electrical and mechanical concepts.
• Capable of using Windows-based software as well as mobile iPad applications.
• Excellent verbal and written communication skills.
• Organized and detail-orientated.
• Strong critical thinking and problem solving skills.
• Self-directed with the ability to work autonomously.
• Demonstrated customer service mindset.

MINIMUM EDUCATION AND/OR EXPERIENCE

• High school diploma or equivalent, required.
• One year experience in servicing commercial Fire Alarm systems, required.
• Associate degree in electronics or related field, preferred.
• Experience with the following manufacturers: Kidde, Fenwal, Notifier, Fike, FCI, preferred.

WORK ENVIRONMENT

This is a remote position that would be deployed from the associate's home to local job sites for installs, service, or repairs. Company vehicle, tools, technology, and equipment provided. Occasional on-call days and/or overtime required for unscheduled service needs. Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places. Overnight travel required up to 25% of the time. All associates are required to pass a drug screen, background check and motor vehicle report.

BENEFITS

• Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development.

Equal Opportunity Employer / Vet / Disabled