Fire Alarm Service Technician

Integrity Fire Safety Services; Englewood (CO); On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Integrity Fire Safety Services in Englewood, CO is seeking a Fire Alarm Service Technician to inspect, test, diagnose, repair, and maintain fire alarm systems in commercial, industrial, and residential facilities.

You will ensure NFPA 72 compliance, complete service documentation, and interact with customers while coordinating with manufacturers for advanced troubleshooting. This full-time, field-based role offers competitive pay and benefits.

Qualifications

• High school diploma or equivalent; technical training in electronics or fire alarm systems preferred.
• 2+ years of fire alarm service, installation, or maintenance experience.

Responsibilities

• Perform routine inspections, testing, and preventive maintenance of fire alarm systems in accordance with NFPA 72 and local codes.
• Diagnose and repair system issues including control panels, initiating devices, notification appliances, and wiring.
• Conduct functional tests of all devices and system components to ensure operational readiness.
• Upgrade and replace outdated components as needed.
• Respond to emergency service calls for system malfunctions.
• Isolate problems, recommend corrective actions, and implement solutions quickly.
• Work with technical support teams and manufacturers when advanced troubleshooting is required.
• Interact professionally with customers to explain system performance, repairs, and maintenance needs.
• Provide recommendations for system improvements or upgrades.
• Complete service documentation and obtain customer sign‑off on completed work.
• Maintain accurate service records, inspection reports, and repair logs.
• Ensure all work complies with NFPA standards, manufacturer guidelines, and local authority requirements.
• Assist in preparing reports for AHJ when required.
• Follow all OSHA and company safety policies.
• Maintain tools, test equipment, and company vehicles in good condition.
• Stay current with code changes, manufacturer product updates, and industry best practices.

Skills

NFPA 72 knowledge

Troubleshooting

Communication skills

Reading schematics

Problem-solving

Customer service

Basic computer skills

Education

High school diploma or equivalent

Technical training in electronics or fire alarm systems

Tools

Notifier

Siemens

EST

Simplex

Job description

Fire Alarm Service Technician

Department: Alarm Service

Reports To: Service Manager / Operations Manager

Location

Englewood, Colorado

Employment Type: Full-Time, Field-Based

Position Summary

The Fire Alarm Service Technician is responsible for inspecting, testing, troubleshooting, repairing, and maintaining fire alarm systems in commercial, industrial, and residential facilities. This role ensures that all systems are operating in compliance with NFPA codes, local regulations, and manufacturer specifications, delivering exceptional customer service while maintaining high safety and quality standards.

Key Responsibilities

Service & Maintenance

• Perform routine inspections, testing, and preventive maintenance of fire alarm systems in accordance with NFPA 72 and local codes.
• Diagnose and repair system issues including control panels, initiating devices, notification appliances, and wiring.
• Conduct functional tests of all devices and system components to ensure operational readiness.
• Upgrade and replace outdated components as needed.

Troubleshooting & Repairs

• Respond to emergency service calls for system malfunctions.
• Isolate problems, recommend corrective actions, and implement solutions quickly.
• Work with technical support teams and manufacturers when advanced troubleshooting is required.

Customer Service

• Interact professionally with customers to explain system performance, repairs, and maintenance needs.
• Provide recommendations for system improvements or upgrades.
• Complete service documentation and obtain customer sign‑off on completed work.

Compliance & Documentation

• Maintain accurate service records, inspection reports, and repair logs.
• Ensure all work complies with NFPA standards, manufacturer guidelines, and local authority requirements.
• Assist in preparing reports for AHJ (Authority Having Jurisdiction) when required.

Safety & Professionalism

• Follow all OSHA and company safety policies.
• Maintain tools, test equipment, and company vehicles in good condition.
• Stay current with code changes, manufacturer product updates, and industry best practices.

Qualifications

Education & Experience

• High school diploma or equivalent; technical training in electronics or fire alarm systems preferred.
• 2+ years of fire alarm service, installation, or maintenance experience.

Certifications

• NICET Level I or higher in Fire Alarm Systems preferred.
• OSHA 10 or 30 safety certification desirable.
• Manufacturer certifications (e.g., Notifier, Siemens, EST, Simplex) highly valued.

Skills & Competencies

• Knowledge of NFPA 72 and applicable building/fire codes.
• Ability to read and interpret wiring diagrams, schematics, and blueprints.
• Strong troubleshooting, problem‑solving, and technical skills.
• Excellent communication and customer service abilities.
• Basic computer skills for service reporting and documentation.

Physical & Work Environment Requirements

• Ability to lift 50 lbs, climb ladders, and work at heights or in confined spaces.
• Work in a variety of settings including active construction sites and occupied facilities and availability for on‑call rotations, overtime, and travel to job sites.

Compensation & Benefits

• Competitive pay based on experience and certifications.
• Health, dental, and vision insurance.
• Retirement plan with employer match.
• Paid time off, holidays, and ongoing training opportunities.