FIELD SERVICE TECHNICIAN Level I AT MOBILITY CITY

American Family Care Ladera Ranch; Ladera Ranch (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A mobility service provider is seeking a Field Service Technician to assist elderly customers by diagnosing and repairing mobility products in their homes. The role emphasizes strong customer relationships and requires organizational skills, a clean driving record, and the ability to lift heavy items. This position offers a flexible schedule and opportunities for advancement, providing meaningful engagement with customers and community support.

Qualifications

• Ability to lift heavy items exceeding 50 pounds.
• Clean driving record necessary for operating a company vehicle.
• Organized and capable of filling out service work order forms.

Responsibilities

• Diagnose and repair mobility products for elderly customers.
• Troubleshoot equipment problems and perform electro-mechanical repairs.
• Handle white glove deliveries for national account partners.
• Advise customers on the proper use of equipment.
• Build relationships with customers.
• Act as a positive representative of Mobility City.

Skills

Organizational skills

Customer service

Troubleshooting

Compassion

Mechanical repair

Education

High school diploma or GED

Job description

FIELD SERVICE TECHNICIAN AT MOBILITY CITY

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

Mobility City is the leading provider of mobility products for physically impaired persons. Attitude is everything when you are dealing with customers, and when you are showing customers how to use our products or repairing products on service calls in the customer’s home. You have to be a good listener as well as a good explainer with a healthy dose of compassion.

A few of the main duties of a Field Service Mechanic are:

• work with elderly customers to diagnose and repair their mobility product(s)
• troubleshoot equipment problems and performing electro-mechanical repairs
• handle white glove deliveries for our national account partners
• advise the customer on how to properly use the equipment
• build relationships with customers
• act as a positive role model and representative of Mobility City

Qualifications

• You must be organized and able to fill out the Repair or Service Work Order forms.
• You must be able to lift heavy items exceeding 50 pounds.
• You must have a clean driving record as you will be driving a company van. We will also perform a background check that must come back clean.
• We prefer a high school diploma or GED.