Field Service Technician (Level 2)

PepsiCo; Springdale (AR); On-site; USD 34,440 - 41,328; Full time

Job summary

PepsiCo is seeking a skilled technician in Springdale, Arkansas, responsible for the installation, setup, repair, and maintenance of beverage equipment. The technician will work independently with customer contact and must handle various mechanical and electrical issues.

Qualified candidates should have experience with mechanical systems and customer service, a valid CDL if required, and meet physical requirements. The role offers a competitive hourly pay of $25.35.

Qualifications

• Must be 18 years or older.
• 21 years or older if a valid U.S. CDL is required.
• Ability to communicate effectively in English if CDL required.
• Pass DOT Physical and Road-test if required.

Responsibilities

• Repair and perform preventative maintenance on marketing equipment.
• Unload and reload products as necessary.
• Repair and maintain sealed refrigeration systems.
• Educate customers on basic equipment repair.

Skills

Mechanical systems knowledge

Customer service

Refrigeration systems

Electrical systems

Plumbing skills

Equipment installation

Job description

PBNA $25.35 / hour

Click here to view our Pepsi Equipment Services (PES) Job Preview Video

A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling, fountain, ice and frozen beverage equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact.

May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday. Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.

Primary Accountabilities

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Repair and maintain sealed refrigeration systems
• Complete all refrigerant documentation in accordance with EPA regulations
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines
• Fill installed equipment and adjust to proper mixture
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete documentation on e-pad
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Follow all safety requirements, regulations, and processes
• Follow all driving rules and regulations when operating company vehicle
• Maintain OEM Certifications
• Regular, reliable, predictable attendance

Basic Qualifications

• 18 years or older
• 21 years or older if Valid U.S. CDL Required
• Ability to communicate effectively in English if CDL required
• CDL license with Non-Excepted Interstate Status (if applicable)
• Pass DOT Physical and DOT Road-test if requiredAdhere to DOT Regulations
• Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.

Helpful Experience

• Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
• Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
• Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
• Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
• Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
• Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity. If you'd like more information about your EEO rights as an applicant under the law, please download the available documents. Please view our Pay Transparency Statement.