Field Service Technician (PES)

PepsiCo; Fargo (ND); On-site; USD 35,817 - 41,328; Full time

Job summary

PepsiCo is seeking a skilled Equipment Technician in Fargo, ND, to install, set up, repair and maintain vending, cooling and fountain equipment at customer accounts. The role involves diagnosing problems, independent work, and frequent customer contact.

Responsibilities include preventative maintenance, component replacements, parts inventory, and clear documentation after each service call. Requires ability to lift and maneuver units, with a strong emphasis on safety and efficiency.

Qualifications

• Must be 18 years or older or 21 if CDL required.
• Pass DOT Physical and DOT Road-test (if required).
• Senior technician requires refrigeration certification.

Responsibilities

• Repair and perform preventative maintenance on vending, cooling and fountain equipment.
• Unload and reload products as necessary.
• Install equipment by connecting lines and utilities, then fill and adjust mixtures.
• Schedule service and PM calls to meet customer service windows.
• Drive to locations, evaluate situations and perform repairs.
• Maintain parts inventory and complete paperwork after each call.

Skills

CDL license

DOT Regulations

Refrigeration Type I/II

English communication

Education

Refrigeration certification

Job description

PBNA $26.85 / hour

CLICK HERE to view our Pepsi Equipment Services (PES) Job Preview Video

A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact.

May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.

PRIMARY ACCOUNTABILITIES:

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Educate customers on basic equipment repair and upkeep proceduresInstall equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect linesFill installed equipment and adjust to proper mixture
• Prioritize and schedule service and PM calls to meet customer service windows
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete paperwork on job and call in paperwork every two hours
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Regular, reliable, predictable attendance

BASIC QUALIFICATIONS:

• 18 years or older
• 21 years or older if CDL Required
• Valid U.S. CDL license with Non-Excepted Interstate Status (if applicable)

Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.

• Pass DOT Physical and DOT Road-test (if required)
• Adhere to DOT Regulations
• Senior technician requires certification in refrigeration
• Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
• Ability to communicate effectively in English if CDL required

HELPFUL EXPERIENCE:

• Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
• Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
• Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
• Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
• Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
• Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.)
• Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement