Field Service Technician, Leak Detectors (Travel)

INFICON; Santa Clara (CA); Presencial; USD 75.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

8% 401k match

Potential remote allowance

Relocation assistance

Comprehensive benefits package

Descripción de la vacante

INFICON is seeking a Field Service Technician to perform inspection, troubleshooting, and repairs on leak detectors at customer sites and at our Santa Clara service center. Travel up to 50% across the U.S. West Coast may be required, with a focus on industrial facilities, laboratories, and semiconductor fabs.

You will train customers and support INFICON's field operations. The role requires hands-on repair experience with semiconductor vacuum equipment, strong computer skills, and the ability to

Formación

• Minimum of 2 years of experience repairing semiconductor vacuum equipment.
• AS degree in a technical field or equivalent technical/military experience.
• Strong computer skills including Microsoft Office; CRM and SAP experience preferred.
• Must be able to lift/carry and push up to 75 lbs daily.
• May require prolonged visual concentration on small or detailed areas.
• Highly motivated self-starter with customer-service focus.
• Strong interpersonal skills and adaptability for excellent customer service.

Responsabilidades

• Provide setup and basic training on new leak detectors.
• Educate customers on best leak detection practices for their applications.
• Identify opportunities to promote detector accessories and new products.
• Provide feedback to Key Account Managers on products and trends.
• Provide technical and application support as needed.
• Interface with internal customers to improve field service techniques.

Conocimientos

Customer service

Interpersonal skills

Troubleshooting

Technical support

Self-motivation

Educación

AS degree in a technical field

Herramientas

SAP

CRM

Microsoft Office

Descripción del empleo

INFICON is seeking a Field Service Technician to perform inspection, troubleshooting, and repairs on leak detectors at customer sites and at our Santa Clara service center. Travel up to 50% across the U.S. West Coast may be required, with a focus on industrial facilities, laboratories, and semiconductor fabs.

You will train customers and support INFICON's field operations. The role requires hands-on repair experience with semiconductor vacuum equipment, strong computer skills, and the ability to