Field Service Technician Laser

AMADA AMERICA; Springfield (MO); On-site; Full time

Job summary

An established industry player is seeking a skilled technician to support customers with laser technology in the Springfield/Joplin territory. This role involves installation, service, and training on advanced equipment, ensuring optimal performance and customer satisfaction. The ideal candidate will have a strong background in troubleshooting mechanical and electrical systems, excellent communication skills, and the ability to manage installations effectively. Join a dynamic team and contribute to delivering exceptional service and support to customers, while enjoying a competitive pay range and opportunities for professional growth.

Qualifications

• Proficient in troubleshooting mechanical, hydraulic, pneumatic, and electrical systems.
• 4-year degree in Electronics or 2-year degree with experience preferred.

Responsibilities

• Install, service, and train customers on Amada Lasers and related equipment.
• Complete daily service reports and manage equipment installation processes.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting pneumatic systems

Troubleshooting electrical systems

Customer relations

Ability to use hand tools

Ability to read blueprints

Communication skills in English

Knowledge of Windows OS

Education

4-year degree in Electronics

2-year degree with related work experience

Tools

Volt/Ohm meter

Oscilloscope

Job description

To support customers with (but not limited to) Amada Lasers in the Springfield/Joplin, MO territory. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

PAY RANGE: $27-30HR

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:
None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional overnight stays.
• Territory: Springfield/Joplin, MO territory.

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily