Field Service Technician: Lab Instruments (50% Travel)

Q--lab-Corporatio

Sacramento (CA)

On-site

USD 70,000 - 95,000

Full time

9 hours ago
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Benefits offered by this job

Year-end bonus
Company retirement plan
Health benefits
Paid time off
Friendly atmosphere

Job summary

Q-Lab Corporation is seeking an experienced Field Repair Technician in the Sacramento, CA area to service the West Coast. The role focuses on hands-on electromechanical troubleshooting of lab instruments and providing repair support across North America.

Expect 50% travel, domestic and international as needed, with residence within driving distance of a major airport. You will diagnose failures, perform on-site repairs, and advise customers on solutions while upholding our customer-focused

Qualifications

  • Electrical or mechanical apprenticeship with 5 years work experience.
  • Experience with technical equipment, preferably in a laboratory setting.
  • Ability to read and interpret documents, instructions and manuals.
  • Diplomacy and tact in reporting non-conforming events to management with urgency.
  • Proficient computer skills including Windows and CRM systems.
  • Domestic and international travel experience and ability.

Responsibilities

  • Troubleshoot malfunctioning lab instruments or test equipment and test mechanical/electronic components for root cause failures.
  • Perform hands-on repair for malfunctioning lab instruments and test equipment, and test assemblies for conformance per manufacturer specifications.
  • Travel domestically and internationally, up to 50% annually, to provide repair support to customers.
  • Provide customers with phone/email recommendations to resolve instrument issues and arrange parts as needed.

Skills

Electrical repair
Mechanical repair
Troubleshooting
Customer service
Travel readiness

Education

Electrical or Mechanical apprenticeship

Tools

CRM systems
Windows applications

Job description

Q-Lab Corporation is seeking an experienced Field Repair Technician in the Sacramento, CA area to service the West Coast. The role focuses on hands-on electromechanical troubleshooting of lab instruments and providing repair support across North America.

Expect 50% travel, domestic and international as needed, with residence within driving distance of a major airport. You will diagnose failures, perform on-site repairs, and advise customers on solutions while upholding our customer-focused

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