Field Service Technician - Join our Growing Team

Horizon Food Equipment, Inc.; Newark (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

401k Retirement Plan

Health insurance

Dental insurance

Life insurance

Disability benefits

Job summary

Horizon Food Equipment, Inc. is seeking a Field Service Technician to join their team. The role involves daily travel to various food service locations for the maintenance and repair of commercial food processing equipment. Technicians will be responsible for completing service reports and managing company service vehicles while providing exceptional customer service.

The ideal candidate will have a High School Diploma, technical training, and strong communication skills. A competitive compensation and benefits package is included, emphasizing the importance of technical expertise and customer interactions.

Qualifications

• High School Diploma with relevant technical training.
• Valid Driver's License that is insurable.
• Ability to work safely at heights, with hand and power tools.
• Good verbal and written communication skills.

Responsibilities

• Travel to customer sites to evaluate and repair equipment.
• Complete service reports and maintain inventory of parts.
• Perform preventive maintenance inspections.
• Instruct store personnel in proper operation techniques.

Skills

Good judgment

Reliability

Initiative

Dependability

Communication skills

Ability to lift up to 100 pounds

Education

High School Diploma plus Post-Secondary Trade School

Tools

Hand tools

Power tools

Diagnostic instruments

Job description

Field Service Technician - Join our Growing Team

Horizon Bradco is a leading food processing equipment distributor and service provider to major Grocery Store Chains and select Food Processors. The Company has approximately 125 employees with headquarters in Schenectady, New York and offices in Wilmington, Massachusetts and Pompano Beach, Florida.

The company offers a full range of benefits including paid vacation, 401k Retirement Plan, health, dental, life insurance, and short term and long term disability benefits. For a better understanding of the company, please visit our website at horizonbradco.com.

The position requires travel from site to site for service and repair of commercial food processing, bakery equipment, as well as other miscellaneous equipment at various food service locations. Field Service Technicians are dispatched from central offices and are responsible for the care of company service vehicles, accurate inventory of parts, accurate, clean and neat paperwork, and exceptional on-site customer service. Our field technicians are the first line of contact with many of our customers, and they are a key component in representing our company through expert service, team work, a positive attitude, and a strong desire to help out customers in need. We have a strong family of technicians and support staff throughout the northeast and beyond.

Responsibilities

• Daily travel to customer sites to evaluate and repair equipment.
• Completing service reports, times sheets, and expense reports.
• Performing periodic preventive maintenance inspections and procedures.
• Interviewing store personnel to determine the need of service.
• Instructing store personnel in proper operation techniques.
• Responding to emergency breakdown calls whenever possible.
• Participating in rotating on-call schedule.
• Occasional overnight travel may be required.
• Other duties as assigned.

Qualifications

• High School Diploma, plus Post-Secondary Trade School for electrical, mechanical, and gas or equivalent experience.
• Valid Drivers License must be insurable.
• Good judgment, reliability, initiative, dependability.
• Ability to work on roofs, scaffolds, and ladders at medium height (Approximately 30 ft.)
• Practice the proper use of hand tools, power tools and diagnostic instruments if necessary.
• Well versed with email, internet searches and software.
• Solid knowledge of OSHA regulations and guidelines.
• Good verbal, writing, and reading skills including the ability to read, interpret, and apply manufacturer’s instructions.
• Good communication skills to comply with store personnel, as well as the ability to prioritize demands, and make adjustments.
• Ability to lift up to 100 pounds.

Compensation

A competitive compensation and benefits package is included.

How to Apply

If this opportunity sounds right for you, please e-mail your resume, your cover letter describing you and your relevant experience to jobs (at) horizonbradco.com. This is a direct-hire opportunity.

EOE

No Phone Calls or Third-Party Recruiters, Please.