Field Service Technician-Installation & Repair-Windows and Doors

Cornerstone Building Brands; Kentucky; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Tuition reimbursement

Job summary

Cornerstone Building Brands is seeking a Field Service Technician 1 to perform on-site repairs, inspections, and maintenance of building products with safety, quality, and customer service at the forefront.

The role offers hands-on field operations, travel within territory, and opportunities to develop technical skills in fenestration products while contributing to a fast-paced, customer-focused team.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license; ability to clear an MVR.
• 1–2 years general construction or fenestration experience preferred.
• 1–2 years fenestration manufacturing or installation experience preferred.

Responsibilities

• Field Repairs & Adjustments: basic field repairs including hardware and glass replacements.
• Product Evaluations & Inspections: on-site assessments of product performance and repair needs.
• Safety & Compliance: follow safety protocols and use PPE; inspect safety equipment.
• Vehicle Operation & Maintenance: drive company vehicles safely and perform routine maintenance.
• Inventory Management: manage tools and supplies inventory.
• Customer Service & Communication: explain repair issues and solutions to customers.
• Travel: travel within territory daily; overnight travel may be required.

Skills

Communication

Attention to detail

Customer service

Physical stamina

Time management

Team collaboration

Education

High School Diploma or equivalent

Tools

Outlook

CRM

Hand tools

Power tools

Job description

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at cornerstonebuildingbrands.com.

ABOUT THE ROLE

The Field Service Technician 1 is responsible for performing on-site repairs, inspections, and maintenance of building products while ensuring safety, quality, and excellent customer service. This role provides hands-on experience in field operations, process adherence, and customer interaction, with opportunities to develop technical skills, problem-solving abilities, and industry knowledge. The ideal candidate is detail-oriented, physically capable, and committed to delivering reliable service in a fast-paced, customer-focused environment.

WHAT YOU’LL DO

• Field Repairs & Adjustments: Perform basic field repairs, including hardware and glass replacements, operational adjustments, and product inspections.
• Product Evaluations & Inspections: Conduct on-site evaluations to assess product performance and identify repair needs.
• Safety & Compliance: Follow all safety protocols, including proper handling of glass, working at heights, and use of PPE; maintain and inspect safety equipment and first aid kits.
• Vehicle Operation & Maintenance: Operate company vehicles safely, adhering to local laws, and perform routine maintenance to ensure reliability.
• Inventory Management: Manage tools and supplies inventory to maintain proper stock and organization.
• Customer Service & Communication: Communicate effectively with customers to explain repair issues and solutions, ensuring excellent customer service and satisfaction.
• Travel: Travel within assigned territory daily; overnight travel may be required depending on territory.

SKILLS & QUALIFICATIONS

• Strong verbal and written communication skills.
• Detail-oriented with the ability to complete precise repairs and inspections.
• Excellent customer service skills to build trust and ensure repeat business.
• Physical stamina and dexterity; ability to lift and carry up to 50 lbs consistently, climb ladders, and work at heights.
• Ability to prioritize tasks and manage time effectively.
• Team-oriented, adaptable, and committed to safety and quality.

WHAT YOU’LL NEED

• Education: High School Diploma or equivalent required.
• License: Valid driver’s license with ability to successfully clear an MVR check.
• Experience:
  • 1–2 years of general construction or building material installation experience preferred.
  • 1–2 years of fenestration manufacturing or installation experience preferred.
• Technical Skills:
  • Basic computer skills (Outlook & CRM).
  • Proficiency with hand and power tools.

WHY WORK FOR CORNERSTONE BUILDING BRANDS?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

WHY WORK FOR CORNERSTONE BUILDING BRANDS?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

CORNERSTONE BUILDING BRANDS IS AN EQUAL OPPORTUNITY EMPLOYER.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster herealong with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action planfor protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [e-mail]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [e-mail]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

The total target compensation for this role is $22/hour. All full-time positions come with comprehensive benefits starting on day 1, including medical, dental, vision coverage, 401k, and PTO. Your recruiter will provide more details on the specific salary range for your preferred location during the hiring process. Full-time is defined as regularly working 30+ hours per week.