Doors and Windows Field Service Technician

Cornerstone Building Brands; Marion (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

PTO and paid holidays

401k

Tuition reimbursement

Training and professional development

Job summary

Cornerstone Building Brands is seeking a Field Service Technician 1 in Marion, Ohio. This role involves on-site repairs, inspections, and maintenance of building products while ensuring high safety and quality standards. The ideal candidate should have a High School Diploma, excellent communication skills, and the stamina to perform physical repairs. Full-time employees enjoy extensive benefits, including medical, dental, vision coverage, PTO, and training opportunities. A valid driver's license and construction experience are preferred.

Qualifications

• 1–2 years of general construction or building material installation experience preferred.
• Ability to lift and carry up to 50 lbs consistently.
• Valid driver’s license with ability to successfully clear an MVR check.

Responsibilities

• Perform basic field repairs, including hardware and glass replacements.
• Conduct on-site evaluations to assess product performance.
• Follow all safety protocols and maintain safety equipment.
• Operate company vehicles safely and perform routine maintenance.
• Manage tools and supplies inventory effectively.
• Communicate effectively with customers.

Skills

Strong verbal and written communication skills

Detail-oriented with the ability to complete precise repairs and inspections

Excellent customer service skills

Physical stamina and dexterity

Ability to prioritize tasks and manage time effectively

Team-oriented and adaptable

Education

High School Diploma or equivalent

Tools

Basic computer skills (Outlook & CRM)

Proficiency with hand and power tools

Job description

Overview

Field Service Technician 1 is responsible for performing on-site repairs, inspections, and maintenance of building products while ensuring safety, quality, and excellent customer service. The role provides hands-on experience in field operations, process adherence, and customer interaction, with opportunities to develop technical skills, problem-solving abilities, and industry knowledge. The ideal candidate is detail-oriented, physically capable, and committed to delivering reliable service in a fast-paced, customer-focused environment.

What You’ll Do

• Field Repairs & Adjustments: Perform basic field repairs, including hardware and glass replacements, operational adjustments, and product inspections.
• Product Evaluations & Inspections: Conduct on-site evaluations to assess product performance and identify repair needs.
• Safety & Compliance: Follow all safety protocols, including proper handling of glass, working at heights, and use of PPE; maintain and inspect safety equipment and first aid kits.
• Vehicle Operation & Maintenance: Operate company vehicles safely, adhere to local laws, and perform routine maintenance to ensure reliability.
• Inventory Management: Manage tools and supplies inventory to maintain proper stock and organization.
• Customer Service & Communication: Communicate effectively with customers to explain repair issues and solutions, ensuring excellent customer service and satisfaction.
• Travel: Travel within assigned territory daily; overnight travel may be required depending on territory.

Skills & Qualifications

• Strong verbal and written communication skills.
• Detail-oriented with the ability to complete precise repairs and inspections.
• Excellent customer service skills to build trust and ensure repeat business.
• Physical stamina and dexterity; ability to lift and carry up to 50 lbs consistently, climb ladders, and work at heights.
• Ability to prioritize tasks and manage time effectively.
• Team-oriented, adaptable, and committed to safety and quality.

What You’ll Need

• Education: High School Diploma or equivalent required.
• License: Valid driver’s license with ability to successfully clear an MVR check.
• Experience: 1–2 years of general construction or building material installation experience preferred; 1–2 years of fenestration manufacturing or installation experience preferred.
• Technical Skills: Basic computer skills (Outlook & CRM); proficiency with hand and power tools.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. Posters and rights information are available as required by law. This includes the Equal Employment Opportunity Poster and Your Right to Work Poster. For more information, contact Human Resources at 281-897-7788 or [e-mail]. This email is used to assist disabled job seekers whose disability prevents them from applying online.

Disclaimer: Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions not expressly authorized. This posting is intended for applicants applying for legitimate openings and is not a recruitment fraud notice.