Field Service TechnicianInstallation RepairWindows and Doors

Cornerstone Building Brands; Toledo (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Paid holidays

FSA

Life insurance

Long-term disability

Short-term disability

401k

Employee assistance program

Tuition reimbursement

Training

Professional development

Job summary

Cornerstone Building Brands in Toledo, OH, is seeking a Field Service Technician 1 to perform on-site repairs, inspections, and maintenance of building products with a focus on safety, quality, and customer service.

You will conduct field repairs, evaluate product performance, follow safety protocols, operate company vehicles, manage inventory, and travel within the territory daily; overnight travel may be required.

Qualifications

• Must have excellent verbal and written communication skills.
• Detail-oriented with ability to perform precise repairs and inspections.
• Strong customer service skills to build trust and foster repeat business.
• Physically capable of lifting up to 50 lbs, climbing ladders, and working at heights.

Responsibilities

• Perform basic field repairs, including hardware and glass replacements and product inspections.
• Conduct on-site evaluations to assess product performance and identify repair needs.
• Follow safety protocols including glass handling, working at heights, and PPE use; inspect safety equipment.
• Operate company vehicles safely and perform routine maintenance.
• Manage tools and supplies inventory to keep stock organized.
• Communicate repair issues and solutions clearly to customers to ensure satisfaction.
• Travel within assigned territory daily; overnight travel may be required.

Skills

Communication skills

Detail-oriented

Customer service

Physical stamina

Time management

Education

High School Diploma or equivalent

Tools

Outlook

CRM

Hand tools

Power tools

Job description

Job Description

ABOUT THE ROLE

The Field Service Technician 1 is responsible for performing on‑site repairs, inspections, and maintenance of building products while ensuring safety, quality, and excellent customer service. This role provides hands‑on experience in field operations, process adherence, and customer interaction, with opportunities to develop technical skills, problem‑solving abilities, and industry knowledge. The ideal candidate is detail‑oriented, physically capable, and committed to delivering reliable service in a fast‑paced, customer‑focused environment.

WHAT YOU’LL DO

• Field Repairs & Adjustments: Perform basic field repairs, including hardware and glass replacements, operational adjustments, and product inspections.
• Product Evaluations & Inspections: Conduct on‑site evaluations to assess product performance and identify repair needs.
• Safety & Compliance: Follow all safety protocols, including proper handling of glass, working at heights, and use of PPE; maintain and inspect safety equipment and first aid kits.
• Vehicle Operation & Maintenance: Operate company vehicles safely, adhering to local laws, and perform routine maintenance to ensure reliability.
• Inventory Management : Manage tools and supplies inventory to maintain proper stock and organization.
• Customer Service & Communication: Communicate effectively with customers to explain repair issues and solutions, ensuring excellent customer service and satisfaction.
• Travel : Travel within assigned territory daily; overnight travel may be required depending on territory.

SKILLS & QUALIFICATIONS

• Strong verbal and written communication skills.
• Detail-oriented with the ability to complete precise repairs and inspections.
• Excellent customer service skills to build trust and ensure repeat business.
• Physical stamina and dexterity; ability to lift and carry up to 50 lbs consistently, climb ladders, and work at heights.
• Ability to prioritize tasks and manage time effectively.
• Team‑oriented, adaptable, and committed to safety and quality.

WHAT YOU’LL NEED

• Education: High School Diploma or equivalent required.
• License: Valid driver’s license with ability to successfully clear an MVR check.
• Experience: * 1–2 years of general construction or building material installation experience preferred. * 1–2 years of fenestration manufacturing or installation experience preferred.
• Technical Skills: * Basic computer skills (Outlook & CRM). * Proficiency with hand and power tools.

Qualifications:

Additional Information

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play.

Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week.**Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines.

"The total target compensation for this role is $22/hour. All full-time positions come with comprehensive benefits starting on day 1, including medical, dental, vision coverage, 401k, and PTO. Your recruiter will provide more details on the specific salary range for your preferred location during the hiring process. Full-time is defined as regularly working 30+ hours per week."

All your information will be kept confidential according to EEO guidelines.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play.

Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [e-mail]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [e-mail]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.