Field Service Technician — Install, Repair & Train Clients

Engineering Innovation; Lafayette (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Engineering Innovation, Inc. in Lafayette, IN, seeks a Field Service Technician to install, maintain, and troubleshoot equipment at customer sites nationwide.

You will train customers and serve as the voice of the customer within EII to help our clients stay productive and satisfied. The ideal candidate has electrical, mechanical, and software aptitude, the ability to travel, a valid driver’s license, and strong communication skills.

Qualifications

• Excellent electrical, mechanical, and software aptitude.
• Ability to travel to customer sites.
• Valid driver’s license.
• Strong communication and interpersonal skills.
• Familiar with MS Office Suite.

Responsibilities

• Travel to customer sites for installations, maintenance, training, and troubleshooting.
• Document details of each customer interaction.
• Make and receive phone calls with customers.
• Synthesize product knowledge and customer information to answer questions.

Skills

Electrical aptitude

Mechanical aptitude

Software aptitude

Travel to sites

Driver's license

Interpersonal skills

Communication skills

Tools

MS Office

Job description

Engineering Innovation, Inc. in Lafayette, IN, seeks a Field Service Technician to install, maintain, and troubleshoot equipment at customer sites nationwide.

You will train customers and serve as the voice of the customer within EII to help our clients stay productive and satisfied. The ideal candidate has electrical, mechanical, and software aptitude, the ability to travel, a valid driver’s license, and strong communication skills.