Field Service Technician – Industrial Equipment (Travel)

Atlas Copco North America LLC; Richmond (VA); Remote; USD 48,000 - 55,000; Full time

Benefits offered by this job

Flexible benefits

401(k) retirement plan

Health insurance

Dental insurance

Vision insurance

Paid time off

Life & Disability insurance

Job summary

Atlas Copco North America LLC is seeking a field service technician to perform maintenance and repairs on air compressors, dryers, and related equipment at customer sites across the US. The role emphasizes safety, diagnostics, and efficient problem resolution with extensive travel requirements.

The candidate should have 1–2 years of hands-on experience, strong mechanical and electrical skills, and a commitment to high-quality customer service.

Qualifications

• High school diploma required; technical training in electrical, hydraulics and/or pneumatics preferred.
• 1–2 years of technical experience maintaining and repairing Atlas Copco equipment.
• Must have completed Level 1 Air Academy training, and Level 1 or 2 training for primary equipment.
• Proficient with company hardware/software for work orders and reports.
• Excellent customer service and communication skills (verbal and written).

Responsibilities

• Safely perform routine maintenance and repairs on air compressors, dryers, gas generators, and ancillary equipment at customer sites.
• Troubleshoot and document root causes for malfunctions; test and document proper operating parameters.
• Document all work daily with company hardware/software; complete timesheets in TimeClock Plus.
• Develop rapport with customers and technicians; conduct pre-call with customers before visits.
• Provide basic tools and maintain tools/equipment; promote safety procedures.

Skills

Mechanical skills

Electrical skills

Self-management

Customer service

Teamwork

Education

High School Diploma

Electrical, hydraulics, and/or pneumatics training

Air Academy Level 1 training

Air Academy Level 2 training

Tools

TimeClock Plus

Diagnostic tools

Job description

Atlas Copco North America LLC is seeking a field service technician to perform maintenance and repairs on air compressors, dryers, and related equipment at customer sites across the US. The role emphasizes safety, diagnostics, and efficient problem resolution with extensive travel requirements.

The candidate should have 1–2 years of hands-on experience, strong mechanical and electrical skills, and a commitment to high-quality customer service.