Field Service Technician in Fargo

Energy Jobline ZR; Fargo (ND); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

401(k)

401 (k) Matching

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Paid Time Off

Tuition Reimbursement

Flexible Spending Account

Health Savings Account

Job summary

Checkpoint Systems seeks a Field Service Representative to travel within Fargo, ND and surrounding areas. You will install, repair, and train customers on Checkpoint products, perform on-site surveys, and maintain documentation while following OSHA safety guidelines.

A 2-year degree in electronics or equivalent experience is required. The role involves lifting, construction-site exposure, and potential overnight stays with a competitive hourly pay and comprehensive benefits.

Qualifications

• 2-year AA degree or BSET in electronics or equivalent training.
• Hands-on experience with electronic test equipment and RFID is a plus.
• Ability to read blueprints and understand technical documentation.
• Valid driver's license and clean driving record.

Responsibilities

• Install and maintain Checkpoint products and systems.
• Train customers on system use and conduct on-site surveys.
• Travel to retailers in assigned region on a daily basis.
• Ensure safety guidelines are followed per OSHA standards.
• Interface with customers and other departments to resolve issues.

Skills

Blueprint reading

Customer communication

Problem solving

Teamwork

Computer proficiency

RFID knowledge

Electronic test equipment

Digital meters

EAS experience

Education

2-year AA degree / BSET in electronics or equivalent

Tools

Electronic test equipment

RFID

Network Certification

Job description

Job DescriptionJob Description

As a Field Service Representative(Fargo, ND) at Checkpoint Systems, you will be on the go traveling to our retailers in your assigned region on a daily basis– being the face of the company to our customers. This candidate is responsible for installing and repairing all Checkpoint products, training customers on the use of our products, and completing on-site surveys as required.

Job Duties:

• Installs and maintains Checkpoint’s products and systems.
• Maintains accurate parts inventory.
• Maintains daily requirements for documentation, system updates and timely communications.
• Follows company and OSHA safety guidelines and incorporates safety standards into all activities.
• Trains customers on the use of systems.
• Works with internal service departments to ensure responsiveness along with service and installation standards are met.
• Interfaces with customers to resolve installation and service issues.
• Provides site surveys, photos, and related documentation for sales/services as required.
• Interfaces with other departments to maximize efficiencies, effectiveness and profitability throughout the installation and service process.
• Collaborates with other field resources and internal departments to meet established goals and objectives while maintaining profitability within the North American Services Organization.
• Other duties as assigned by manager.

Education:

• 2-year AA degree, BSET in electronics, equivalent military training, or industry experience.

Experience:

• Experience with electronic test equipment and digital meters
• Hands-on experience EAS
• Hands on experience with RFID a plus

Knowledge, Skills, & Abilities:

• Ability to read and understand blueprints and technical documentation.
• Understanding customer requirements.
• Network Certification a plus.
• Valid motor vehicle driver’s license in current state of residence.
• Clean motor vehicle driving record clear of egregious driving violations.
• Attention to detail and proven ability to produce quality work.
• Ability to work independently and in a team environment.
• Strong problem solving and customer service skills.
• Ability to communicate technical issues and corrective actions to customers.
• Computer proficiency.
• Strong verbal and written communication skills.
• Ability to lift at least 85 lbs. and 25 lbs. overhead.
• Ability to operate a circular saw to cut floors for wire routing.
• Ability to work on lifts, ladders, and new and existing construction sites.
• Previous construction work experience is a plus.
• Ability to travel for service or installation projects outside local area (up to 75%).
• A standard work schedule will be set, although some jobs may require an earlier/later shift in schedule and/or may require overnight stays.

Job Type: Full-Time

Pay: $26.44-$32.69 per hour

Benefits:

• 401 (k)
• 401 (k) Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Employee Discount
• Paid Time Off
• Tuition Reimbursement
• Flexible Spending Account
• Health Savings Account

Schedule:

• Monday to Friday
• Overtime
• Weekends as needed

Work Location: On the road, Fargo, North Dakota and surrounding areas.

Company Description

WHO WE ARE: At the forefront of innovation, we drive excellence across industries like retail, fashion, logistics and more. Through cutting-edge RFID solutions, we optimize operations, enhance security and elevate efficiency. Our passion for innovation fuels customized answers to industry challenges, delivering unparalleled accuracy and visibility.

Company DescriptionWHO WE ARE: At the forefront of innovation, we drive excellence across industries like retail, fashion, logistics and more. Through cutting-edge RFID solutions, we optimize operations, enhance security and elevate efficiency. Our passion for innovation fuels customized answers to industry challenges, delivering unparalleled accuracy and visibility.