Field Services Technician (Seattle WA)

Checkpoint Systems, Inc.; West Deptford Township, Northern (NJ, KY); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Medical Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Employee Discount

Paid Time Off

Tuition Reimbursement

Flexible Spending Account

Health Savings Account

Job summary

Checkpoint Systems, Inc. seeks a Field Service Representative to travel to retailers in the assigned region, install and repair products, train customers, and complete on-site surveys. The role requires hands-on experience with electronic test equipment, EAS and RFID familiarity is a plus, and a 2-year electronics degree or equivalent experience. Valid driver's license and ability to travel up to 75% are required. A strong safety record is essential.

Qualifications

• AA degree or equivalent in electronics, military training, or related experience.
• Experience with electronic test equipment and digital meters.
• Ability to read blueprints and technical documentation.
• Valid driver's license and clean driving record.

Responsibilities

• Install and maintain Checkpoint products and systems.
• Maintain accurate parts inventory.
• Document system updates and communications.
• Follow OSHA safety guidelines and apply safety standards.
• Train customers on system use.
• Coordinate with service departments for responsiveness.
• Interface with customers to resolve issues.
• Provide site surveys, photos, and documentation for sales/services.
• Collaborate across departments to maximize efficiency and profitability.

Skills

Electronic test equipment

Digital meters

EAS experience

RFID experience

Blueprints comprehension

Driver's license

Customer service

Communication

Computer proficiency

Problem solving

Teamwork

Education

AA degree or related electronics training

BSET in electronics

Equivalent military training

Industry experience

Job description

101 Wolf Drive, New Jersey, United States

Job Highlights

As a Field Service Representative(Seattle WA) at Checkpoint Systems, you will be on the go traveling to our retailers in your assigned region on a daily basis– being the face of the company to our customers. This candidate is responsible for installing and repairing all Checkpoint products, training customers on the use of our products, and completing on-site surveys as required.

Location

101 Wolf Drive , New Jersey 08086 , United States

Job Summary & Requirements

Job Duties:

• Installs and maintains Checkpoint’s products and systems.
• Maintains accurate parts inventory.
• Maintains daily requirements for documentation, system updates and timely communications.
• Follows company and OSHA safety guidelines and incorporates safety standards into all activities.
• Trains customers on the use of systems.
• Works with internal service departments to ensure responsiveness along with service and installation standards are met.
• Interfaces with customers to resolve installation and service issues.
• Provides site surveys, photos, and related documentation for sales/services as required.
• Interfaces with other departments to maximize efficiencies, effectiveness and profitability throughout the installation and service process.
• Collaborates with other field resources and internal departments to meet established goals and objectives while maintaining profitability within the North American Services Organization.
• Other duties as assigned by manager.

Education:

• 2-year AA degree, BSET in electronics, equivalent military training, or industry experience.

Experience:

• Experience with electronic test equipment and digital meters
• Hands-on experience EAS
• Hands on experience with RFID a plus

Knowledge, Skills, & Abilities:

• Ability to read and understand blueprints and technical documentation.
• Valid motor vehicle driver’s license in current state of residence.
• Clean motor vehicle driving record clear of egregious driving violations.
• Attention to detail and proven ability to produce quality work.
• Ability to work independently and in a team environment.
• Strong problem solving and customer service skills.
• Ability to communicate technical issues and corrective actions to customers.
• Computer proficiency.
• Strong verbal and written communication skills.
• Ability to lift at least 85 lbs. and 25 lbs. overhead.
• Ability to operate a circular saw to cut floors for wire routing.
• Ability to work on lifts, ladders, and new and existing construction sites.
• Previous construction work experience is a plus.
• Ability to travel for service or installation projects outside local area (up to 75%).
• A standard work schedule will be set, although some jobs may require an earlier/later shift in schedule and/or may require overnight stays.

Job Type: Full-Time

Pay: $26.44-$32.69 per hour

• 401 (k)
• 401 (k) Matching
• Medical Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Employee Discount
• Paid Time Off
• Tuition Reimbursement
• Flexible Spending Account
• Health Savings Account

Schedule:

• Monday to Friday
• Overtime

Work Location: On the road, Seattle WA, and surrounding areas

CCLprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

EEO is the Law