Field Service Technician III — On‑Site, 24/7 Support

Canon USA; Richmond (VA); On-site; USD 33,461 - 50,323; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) Savings Plan

Educational assistance

Employee referral bonus

Volunteer opportunities

Job summary

A global leader in digital imaging is seeking a Field Service Technician III to provide high-level technical support and thrive in a fast-paced customer-driven environment. Responsibilities include diagnosing and repairing equipment, reporting trends, and maintaining technical documents. Candidates should have an Associate’s degree in a relevant field and experience as a field technician. This full-time, on-site role offers a competitive salary range of $24.29–$36.53 hourly and various benefits including medical, educational assistance, and employee discounts.

Qualifications

• 2 to 4 years of related experience in field service.
• Capacity to exceed performance standards.
• Must obtain necessary security clearances.

Responsibilities

• Diagnose mechanical and software failures.
• Service and repair equipment to standards.
• Report failure trends to management.
• Maintain technical documents and reports.
• Assist with escalated technical problems.

Skills

General and/or vocational training

Field technician experience

Ability to travel

Lift 50 pounds

Customer service skills

Education

Associate’s degree in electronics or electrical engineering

Job description

A global leader in digital imaging is seeking a Field Service Technician III to provide high-level technical support and thrive in a fast-paced customer-driven environment. Responsibilities include diagnosing and repairing equipment, reporting trends, and maintaining technical documents. Candidates should have an Associate’s degree in a relevant field and experience as a field technician. This full-time, on-site role offers a competitive salary range of $24.29–$36.53 hourly and various benefits including medical, educational assistance, and employee discounts.