Field Service Technician III

Cooper Machinery Services LLC; Odessa (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Cooper Machinery Services is seeking a skilled field technician to plan and execute site installations of Reciprocating Compression equipment. You will act as a SME to investigate and resolve customer-reported issues and provide maintenance recommendations.

The role involves diagnosing engine/compressor problems, conducting field tests, and supervising repairs while leading safety reviews and customer communication. Strong documentation and leadership are essential in this on-site position.

Qualifications

• Advanced computer skills including Word and Excel.
• Mastery of product documentation such as blueprints, drawings, schematics, BOM, etc.
• Advanced leadership skills present.
• Clear, concise, and accurate service reporting is required.

Responsibilities

• Plan and execute site installation activities for Reciprocating Compression equipment.
• Investigate and resolve customer-reported technical problems with equipment.
• Provide remediation and preventative maintenance recommendations to customers.
• Diagnose and correct engine or compressor problems using standard troubleshooting processes.
• Perform field equipment testing and supervise minor to major repairs and maintenance.
• Conduct daily safety training and report safety concerns promptly.
• Monitor operating variables to ensure units operate within design parameters.
• Attend on-site operations meetings with client personnel to address issues.
• Lead construction activities to ensure adherence to designs and suggest improvements.
• Cultivate relationships with customer contacts to manage issues proactively.
• Lead safety and environmental reviews, including hazard reviews.
• Lead troubleshooting and problem-solving efforts with customers and repairs.
• Lead turn-around activities including maintenance process identification and documentation.

Skills

Advanced computer skills

Word & Excel proficiency

Technical documentation literacy

Leadership skills

Education

Associates Degree with a technical concentration

Bachelor’s Degree preferred

Technical certificate program

Oil & gas industry technical training

Job description

Essential Duties and Responsibilities:

• Plan and execute site installation activities for Reciprocating Compression equipment.
• Act as the subject matter expert (SME) in investigating and resolving customer-reported technical problems with equipment.
• Provide recommendations to customers to remediate operational or service difficulties and offer preventative maintenance procedures as requested.
• Diagnose and correct engine or compressor problems using accepted standard troubleshooting processes.
• Perform equipment testing in the field and supervise minor repairs, major repairs, or corrective maintenance on customer equipment.
• Conduct daily safety training, supervise the completion of safety checks, and report any safety concerns promptly.
• Monitor key operating variables and process data to ensure engine and compressor units operate within design parameters.
• Attend operations meetings on-site with client personnel to proactively identify issues and lead resolution efforts.
• Lead construction activities to ensure adherence to process designs for operational and safety purposes, suggesting improvements based on field experience.
• Establish and cultivate working relationships with key customer contacts, including operators, engineering, and maintenance personnel, to manage long-term and short-term issues proactively.
• Lead safety and environmental reviews, including participation in process hazard reviews.
• Lead troubleshooting and problem-solving efforts with customers, correcting or repairing equipment as necessary.
• Lead turn-around activities for customers, including identification and justification of maintenance processes, procedure writing, equipment inspection, etc.
• Perform additional duties as assigned.

Required Qualifications:

• Minimum of 2 years of experience in Reciprocating Compression.
• Meets all sublevel (FS Technician I & II) requirements.
• Clear, concise, and accurate service reporting is required.
• Education - Complete training for the following:
  • Associates Degree with a technical concentration (Bachelor’s Degree preferred) or equivalent work experience.
  • Formal training in a technical certificate program.
  • Technical training in the oil and gas industry or associated industry.
  • Mastery of core competencies including advanced special tooling, engine & compressor theory, product knowledge, etc.
• Advanced proficiency in computer skills, including Word & Excel.
• Mastery of product documentation, including blueprints, drawings, schematics, BOM, etc.
• Advanced leadership skills.

Competencies:

• Safety focused, service-oriented, and business-focused mindset.
• Ability to handle multiple tasks successfully and adapt quickly to changing needs.
• Mature with the ability to take direction and think on the fly based on the type of work and needs of the customer/business.
• Professional administrative and organizational skills.
• Results-oriented with a sense of urgency.
• Excellent verbal and written communication skills, along with above-average interpersonal skills.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.