Field Service Technician II

Cooper Machinery Services; Odessa (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Cooper Machinery Services seeks a Field Service Technician II in Odessa, TX to provide on-site technical and mechanical services for reciprocating compression equipment. You will install, troubleshoot, and maintain equipment at customer sites, travel extensively, and ensure safety protocols are followed.

The role requires 3+ years in reciprocating compression, strong communication, and ability to work long hours in field conditions.

Qualifications

• Minimum of 3+ years of experience in Reciprocating Compression.
• Meets all sublevel (FS Technician I) requirements.
• Must have safety-focused, service-oriented, business-focused attributes.
• Dependable with ability to multitask successfully.
• Mature with ability to take direction and adapt on the fly.
• Strong administrative and organizational skills.
• Results oriented with a sense of urgency.
• Good verbal and written communication skills.

Responsibilities

• Planning and execution of site installation activities for Reciprocating Compression equipment.
• Investigate and resolve customer reports of technical problems with equipment.
• Eliminate future operational or service difficulties by performing preventative maintenance.
• Diagnose engine and/or compressor problems using standard troubleshooting processes.
• Perform testing of equipment in the field.
• Perform minor or major repairs and corrective maintenance on customer equipment.
• Complete daily safety checks and report safety concerns.
• Monitor operating variables to ensure units operate within design parameters.
• Attend on-site operations meetings with client personnel to identify and resolve issues.
• Participate in safety and environmental reviews.
• Travel 200-300 days per year to customer sites.
• Work extended hours up to 10-14 hours per day and 60-84 hours per week.
• Ascend/descend ladders and work in confined spaces; lift 40–50 lb; work outdoors.

Skills

Safety oriented

Multi-tasking

Dependable

Verbal communication

Written communication

Organizational skills

Results oriented

Education

Associate's degree with technical concentration

Bachelor's degree preferred

Technical certificate program

Tools

Cooper Bessemer

Ajax

Superior Engine

Superior Compressor

Gemini Compressor

Clark

Waukesha

Dresser

Caterpillar

Microsoft Word

Microsoft Excel

Job description

Essential Duties And Responsibilities

Under the supervision of the supervisor or Manager, will provide technical and mechanical services to external customers in settings such as workshops, compressor stations, process plants, etc. The incumbent is also responsible for the following:

• Planning and execution of site installation activities for Reciprocating Compression equipment.
• Investigate and resolve customer reports of technical problems with equipment.
• Eliminate future operational or service difficulties by performing preventative maintenance as requested by the customer.
• Through accepted standard troubleshooting processes, diagnose and correct engine problems and / or compressor problems.
• Perform testing of equipment in the field.
• Perform minor repairs, major repairs or corrective maintenance on customer equipment including reciprocating engines and compressors.
• Complete daily safety checks and report safety concerns.
• Monitor key and critical operating variables and other process data to ensure that the engine and compressor units are operating within design parameters.
• On-site, attend operations meetings with client personnel to proactively identify issues and lead the efforts to resolve them.
• Participate in construction activities to ensure process designs are used for operational and safety, identifying improvements in unit operations based on actual field experience.
• Learn, share, and implement best practices with extended Reciprocating Compression Engineering, Sales, and Operations team members
• Establish working relationships with key customer contacts including operators, engineering and maintenance personnel to proactively cultivate the customer relationship and manager long term and short-term issues.
• Participate in safety and environmental reviews. Incumbent will be a key participant in process hazard reviews.
• Perform troubleshooting / problem solving assistance to customers in correcting or repairing the customers' equipment.
• Support turn-around activities for customers including identification / justification, procedure writing, reviews, equipment inspection, etc.
• Travel 200-300 days per year anywhere from 2-14 weeks at a time.
• Work extended hours up to 10-14 hours per day including weekends/holidays, 6 - 7 days per week. A typical work week can be 60-84 hours.
• Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40 -50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.

Job Title: Field Service Technician II

FLSA Status: Non-Exempt

Department: Field Services

Group: Regular - Full Time

Location: Odessa, TX

Qualifications

• Minimum of 3+ year of experience in Reciprocating Compression
• Meets all sublevel (FS Technician I) requirements
• Must have the following attributes:
  • Safety focused, service-oriented, business focused
  • Dependable with ability to multiple-task successfully
  • Mature, with the ability to take direction and thick on the fly based on the type of work and needs of the customer / business
  • Well-developed administrative and organizational skills,
  • Results oriented with a sense of urgency
  • Good verbal and written communication skills and above average interpersonal skills are required
  • Clear, concise, and accurate service reporting is required
• Associate's degree with a technical concentration (bachelor's degree preferred) or equivalent work experience (minimum)
• Formal training in a technical certificate program
• Technical training in the oil and gas industry or associated industry
• Master the Core competencies
  • Basic tools
  • Basic Engine & Compressor Theory
  • Basic Product Knowledge
    • Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar
  • Basic Shop Math Skills
  • Basic Computer skills - Word & Excel
  • Equipment Documentation e.g. drawings etc.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.