Field Service Technician II - ATM & Kiosk Expert

NCR Atleos

Oregon

On-site

USD 45,000 - 58,000

Full time

6 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401k

Job summary

NCR Atleos in Portland, OR is seeking a Field Service Technician II to install, maintain, and service ATMs and self-checkout systems within a defined territory. You will diagnose hardware, software, networking, and system configurations, delivering timely resolutions to keep essential self-service technology operating.

Ideal candidates are locally based, 19+, with a valid driver’s license and basic PC/electronic skills.

Qualifications

  • Local candidate to the specific geographic area.
  • Authorized to work in the United States.
  • At least 19 years of age.
  • Valid driver’s license and driving record that meets NCR Atleos fleet requirements.

Responsibilities

  • Perform customer installations, maintenance, and service calls promptly and effectively.
  • Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
  • Perform scheduled maintenance, corrective repairs, and system overhauls.
  • Diagnose and resolve issues involving hardware, software, networking, and system configurations.
  • Manage network faults, system access, security settings, and remote connectivity.
  • Organize and triage customer issues, addressing problems proactively when possible.
  • Communicate with customers in an open, helpful, and professional manner focused on resolution.
  • Participate in virtual and hands-on training programs provided by NCR Atleos.

Skills

PC skills
Driving
Customer service
Mechanical aptitude

Tools

Imaging software
Networking basics

Job description

NCR Atleos in Portland, OR is seeking a Field Service Technician II to install, maintain, and service ATMs and self-checkout systems within a defined territory. You will diagnose hardware, software, networking, and system configurations, delivering timely resolutions to keep essential self-service technology operating.

Ideal candidates are locally based, 19+, with a valid driver’s license and basic PC/electronic skills.

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