Field Service Technician II

Swirecc; Tempe (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Swire Coca-Cola is seeking a Field Service Technician II to repair, maintain, and install beverage equipment at client locations in Tempe, AZ. The role focuses on fountain repairs and may involve coolers, vending machines, and payment systems.

Responsibilities include diagnosing complex equipment, ensuring proper electrical/mechanical connections, and documenting parts usage and travel. A valid driver’s license and ability to lift heavy loads are required.

Qualifications

• High School Diploma or GED is required.
• 1+ years of beverage equipment repair, maintenance, or related field experience is required.
• Ability to lift up to 50 lbs repetitively and up to 80 lbs occasionally.
• Ability to operate and use a variety of hand and power tools.
• Knowledge of electrical systems and components, mechanical and technical skills, with the ability to troubleshoot and repair equipment.

Responsibilities

• Perform on-site repairs, part replacements, and adjustments to restore beverage fountains, coolers, and vending equipment.
• Diagnose equipment to determine work, parts, and materials needed and make required repairs.
• Ensure that plumbing, electrical, and mechanical connections are properly installed and functioning.
• Install, assemble, and configure beverage fountains/cold drink equipment as needed.
• Document travel, labor, and materials using a handheld device.
• Check-in and out equipment and materials using a designated process.
• Maintain accurate parts inventory.

Education

High School Diploma or GED

Tools

Hand tools

Power tools

Job description

What does a Field Service Technician do at Swire Coca-Cola? As a Field Service Technician II, you will be a key member of our Field Service team, responsible for the proper repair, maintenance and occasional installation of beverage equipment at various client locations. You will play a crucial role in ensuring the rapid response to equipment malfunctions while providing exceptional service. As a Technician II, your work focused more on fountain repair and/or perform repairs on coolers, vending machines, and payment systems. This position may require fountain install/removal and cold drink equipment install/ removal in some territories. This position offers excellent opportunities for skill development and career growth.

Responsibilities

• Perform on-site repairs, part replacements, and adjustments to restore beverage fountains, coolers, and vending equipment to optimal functionality
• Diagnose multiple types of complex equipment ( e.g., B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine, Coolers and Vending) to determine work, parts, and materials needed and make required repairs
• Ensure that all plumbing, electrical, and mechanical connections are properly installed and functioning correctly
• Install, assemble, and configure beverage fountains/ cold drink equipment and related equipment as needed
• Document travel, labor, and materials (parts and supplies) using a handheld device
• Check-in and out equipment and materials (parts and supplies) using a designated process
• Maintain accurate parts inventory ($30-$35K est. value)
• Performs other duties as assigned

Requirements

• High School Diploma (or GED) High School Diploma or GED equivalent required
• 1+ years previous experience in beverage equipment repair, maintenance, or a related field required
• Must be at least 21 years of age and have a valid Driver's License
• Lift up 50lbs repetitively and occasionally up to 80lbs
• Ability to operate and/or use a variety of hand and power tools
• Knowledge of electrical systems and components, mechanical and technical skills, with the ability to troubleshoot and repair equipment