Field Service Technician II

Zachary Piper Solutions; Boston (MA); On-site; USD 58,000 - 74,000; Full time

Job summary

Zachary Piper Solutions is seeking a Field Service Technician to join a leading provider of mission-critical wireless communications solutions located in Boston, MA, through 100% onsite work.

The Field Service Technician will help keep the wireless communications systems that customers depend on working reliably by programming and troubleshooting two-way radios, maintaining and repairing RF infrastructure, and diagnosing signal, coverage, connectivity, and hardware issues.

Qualifications

• 3+ years of hands-on RF/two-way radio technician experience.
• Experience diagnosing, repairing, programming, and installing RF communications equipment.
• Strong understanding of RF fundamentals, radio system operation, and radio programming.

Responsibilities

• Program and troubleshoot two-way radios, including creating/modifying programming codeplugs, trunking, frequencies, talk groups, and multi-zone deployments.
• Install, maintain, and repair RF communications infrastructure, including repeaters, base stations, antennas, cabling, and duplexers.
• Diagnose and resolve radio, signal, coverage, and hardware issues using RF test equipment and troubleshooting practices.
• Support public safety and in-building wireless systems, including BDA/DAS, signal boosters, and emergency responder communications networks.
• Troubleshoot connectivity and performance issues across RF, network, and power systems to ensure reliable communications.

Skills

RF fundamentals

Radio programming

Field service

Tools

RF test equipment

Codeplug software

Job description

Zachary Piper Solutions is seeking a Field Service Technician to join a leading provider of mission-critical wireless communications solutions located in Boston, MA, through 100% onsite work. The Field Service Technician will help keep the wireless communications systems that customers depend on working reliably by programming and troubleshooting two-way radios, maintaining and repairing RF infrastructure, and diagnosing signal, coverage, connectivity, and hardware issues. This customer-facing role also supports public safety and in-building wireless systems while working independently in the field to ensure dependable communication.

Location: Boston, MA, St. Paul, MN, Columbia, MD, Chantilly, VA, Greensburg, PA, (100% onsite)

Responsibilities of the Field Service Technician include:

• Program and troubleshoot two-way radios, including creating/modifying/programming codeplugs, trunking, frequencies, talk groups, and multi-zone deployments.
• Install, maintain, and repair RF communications infrastructure, including repeaters, base stations, antennas, cabling, and duplexers.
• Diagnose and resolve radio, signal, coverage, and hardware issues using RF test equipment and troubleshooting practices.
• Support public safety and in-building wireless systems, including BDA/DAS, signal boosters, and emergency responder communications networks.
• Troubleshoot connectivity and performance issues across RF, network, and power systems to ensure reliable communications.

Qualifications for the Field Service Technician Include:

• 3+ years of hands-on RF/two-way radio technician experience
• Experience diagnosing, repairing, programming, and installing RF communications equipment
• Strong understanding of RF fundamentals, radio system operation, and radio programming.
• Proven ability to troubleshoot radios, antennas, repeaters, power supplies, and other RF communications infrastructure.
• Experience creating and modifying radio codeplugs, including configurations with 12+ channels, trunking, and multiple zones.
• Ability to work independently in a customer-facing field environment.

Compensation for the Field Service Technician includes:

• Salary: $58,000-$74,000 Depending on Experience
• Benefits: Medical, Dental, Vision, 401k Match, Paid Holidays, PTO, Company Vehicle, Tuition Reimbursement, and additional employee benefits

This job opens for applications on 10/15/2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords:

LMR (Land Mobile Radio), P25 / APCO P25, Motorola Solutions, MOTOTRBO, Astro 25, Codeplug Programming, CPS (Customer Programming Software), Trunking, Simulcast, Talk groups, Control Channel, Conventional Radio Systems, Radio System Alignment, Radio Fleet Mapping, Frequency Management, Channel Programming, LMR Technician, RF Technician, Radio Technician, Radio Systems Technician, Electronics Technician (RF)

#LI-ONSITE #LI-MD1