Field Service Technician II

Piper Companies; Saint Paul (MN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Company Vehicle

Tuition Reimbursement

Healthcare Benefits

Job summary

Zachary Piper Solutions in St. Paul, MN seeks a Field Service Technician II to deliver hands-on technical service onsite for wireless communications equipment, including two-way radio systems, repeaters, and dispatch consoles, with occasional travel.

You will diagnose issues using RF theory and schematics, configure codeplugs, and support customers on site to keep systems operating reliably.

Qualifications

• 3+ years hands-on experience with installing, programming, maintaining or repairing two-way radio or wireless equipment.
• Experience servicing Motorola, Kenwood, ICOM, Vertex, Harris or EF Johnson gear.
• Working knowledge of radio theory, RF propagation, antennas, repeaters and base stations.
• Ability to read schematics, blueprints, and technical docs; operate RF/test tools.

Responsibilities

• Configure, install, and service two-way radio equipment (UHF/VHF, 800/900 MHz, repeaters, base stations, dispatch consoles).
• Develop and update radio codeplugs with multiple channels and zones.
• Identify and resolve issues across BDA/DAS, microwave, wireless broadband and RF components.
• Use diagnostic tools and wiring diagrams to isolate faults and evaluate infrastructure.
• Assist onsite, explain recommendations, and support regional travel and on-call coverage.

Skills

Two-way radio

RF theory

Troubleshooting

Education

NICET CET OSHA certifications preferred

Tools

Motorola equipment

Kenwood equipment

ICOM equipment

Vertex equipment

Harris equipment

EF Johnson equipment

Job description

Zachary Piper Solutions is seeking a Field Service Technician II to join a leading wireless communications provider in St. Paul, Minnesota. This 100% onsite, local field-based role supports communications systems used by commercial businesses and public-sector organizations. The Field Service Technician II will deliver hands-on technical service, resolve radio system issues independently, and help customers keep their communications equipment operating reliably.

Responsibilities of the Field Service Technician II Include:

• Configure, install, and service two-way radio equipment, including UHF/VHF and 800/900 MHz systems, repeaters, base stations, and dispatch consoles.
• Develop and update radio codeplugs with 12+ channels, multiple zones, and trunking configurations.
• Identify and resolve issues across BDA/DAS, microwave, wireless broadband, and supporting RF, audio, digital, and networking components.
• Use electronic diagnostic tools, schematics, and wiring diagrams to isolate equipment faults and evaluate supporting infrastructure.
• Assist customers onsite, explain technical recommendations, and support regional assignments with occasional overnight travel and on-call coverage.

Qualifications for the Field Service Technician II Include:

• 3+ years of hands-on experience installing, programming, maintaining, or repairing two-way radio or wireless communications equipment.
• Experience servicing equipment from manufacturers such as Motorola, Kenwood, ICOM, Vertex, Harris, or EF Johnson.
• Working knowledge of radio theory, RF propagation, antennas, repeaters, base stations, duplexers, and multicouplers.
• Ability to operate RF/electronic test instruments and interpret schematics, blueprints, and technical documentation.
• BDA/DAS experience and relevant Motorola, ETA, NICET, CET, or OSHA certifications preferred. Candidates missing applicable certifications may be considered with the expectation of obtaining them within six months of employment.
• Valid driver’s license and availability for regional travel, occasional overnight assignments, and on-call responsibilities.

Compensation and Benefits for the Field Service Technician II Include:

• Salary Range: $55,000–$70,000 annually, depending on experience.
• Comprehensive Benefits: Medical, Dental, Vision, 401k Match, Paid Holidays, and PTO.
• Additional Perks: Company Vehicle and Tuition Reimbursement.

This job opens for applications October 12, 2026. Applications for this job will be accepted for at least 30 days from the posting date.

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