Field Service Technician I – Gas Utilities

Atmos Energy Corporation; McKinney (TX); On-site; USD 2,066,000 - 3,168,000; Full time

Job summary

Atmos Energy Corporation is seeking a service-focused candidate in Texas to support customer connections, disconnections, and basic gas service tasks. You will install and operate meter-reading equipment and assist in emergencies while maintaining accurate records and following regulatory requirements.

The role emphasizes safe vehicle operation, readiness for on-site work, and strong customer communication to ensure satisfaction and compliance with company standards.

Qualifications

• General educational knowledge normally acquired through high school diploma or GED.
• Requires valid driver's license.
• Ability to utilize the Company's internet/intranet for data entry, reference and retrieval tasks.
• Strong customer-service mindset and safety-conscious approach.

Responsibilities

• Performs basic work using clearly prescribed procedures.
• Responds to customer requests for service including connections and disconnections as qualified.
• Informs customer of needed repairs and ensures customer understanding and satisfaction.
• May disconnect service and perform collection efforts on delinquent accounts.
• Installs, programs, and operates Wireless Meter Reading (WMR) equipment as needed.
• Assists with activities to assure responsiveness to natural gas and other emergencies.
• Completes and maintains records to comply with company and regulatory requirements.
• May read meters and record usage for billing.
• May hold stand-by duty, work shifts, holidays, weekends, and emergency call-outs.
• Identifies and reports safety and encroachment issues; work toward resolution.
• Responsible for safe operation and inspection of company vehicles and equipment.
• Adheres to Atmos Energy values, policies, and Code of Conduct; participates in safety training.

Skills

Communication skills

Physical stamina

Safety awareness

Education

High School Diploma or GED

Tools

Meter Reading Equipment (WMR)

Job description

Atmos Energy Corporation is seeking a service-focused candidate in Texas to support customer connections, disconnections, and basic gas service tasks. You will install and operate meter-reading equipment and assist in emergencies while maintaining accurate records and following regulatory requirements.

The role emphasizes safe vehicle operation, readiness for on-site work, and strong customer communication to ensure satisfaction and compliance with company standards.