Field Service Technician I

MedStar Health; Village of East Syracuse (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Field Service Technician I to maintain, service, and repair office equipment across the East Syracuse region. The role involves diagnosing issues, ensuring efficient service delivery, and developing technical skills. This is a great opportunity to advance your career with a competitive salary and generous benefits.

Benefits

Medical, dental, and vision coverage

401(k) plan

Generous paid holiday schedule

Employee discounts

Employee Assistance Programs

Pre-tax spending accounts

Company provided life insurance

Paid vacation & sick days

Qualifications

• 1+ years of experience in repairing office equipment.
• Valid driver's license and auto insurance as per policy.
• Ability to lift 50 lbs.

Responsibilities

• Providing maintenance, service, repairs, and training efficiently.
• Diagnosing equipment issues and implementing solutions.
• Managing field calls while optimizing time management.

Skills

Electro-mechanical skills

Intermediate computer skills

Maintenance and repairs

Education

High School Diploma or GED

Job description

Description

Field Service Technician I

• Hourly range $19.00-$20.00. depending on experience.


• Monthly Technician Bonus


• Fleet Vehicle and Gas Card

Imagine traversing the East Syracuse, NY region and being the hero in every office you step into. Multiple times a day you will be the answer to your clients. This will involve bringing innovative, game-changing solutions for our client's print management needs.

As the Field Service Technician, you will be instrumental in delivering these solutions through maintaining, servicing, and repairing office equipment (black and white, color, and multifunctional devices, and more) at customer locations throughout the territory.

You will also gain valuable insight into different business units, developing your skills and advancing your career in the process.

Explore the Learn More section below to learn more about employment Toshiba America Business Solutions.

What you'll be doing

• Providing maintenance, service, repairs, and training efficiently and effectively


• Diagnosing equipment issues and carrying out installations and upgrades


• Making modifications, removing old units, and retrofitting existing hardware


• Completing field calls according to priority while practicing good time management


• Continuously enhancing your technical skills for field assignments


• Rebuilding components at the shop

Qualifications

• High School Diploma or GED


• A year or more of expertise in repairing, servicing, and installing office equipment, including copiers, printers, Photo ID and ID Badge systems, or fingerprint scanners.


• Intermediate computer skills and good electro-mechanical skills


• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching


• A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business.

Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package, including the following:

• Group health coverage (medical, dental, & vision)


• Employee Assistance Programs


• Pre-tax spending accounts


• 401(k) plan


• Company provided life insurance


• Employee discounts


• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation [e-mail] to request an accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.