Field Service Technician I

Komline; Peapack-Gladstone (NJ); On-site; USD 55,000 - 65,000; Full time

Job summary

Komline designs and manufactures equipment and systems for water, wastewater, and industrial processing challenges. The Field Service Technician will lead mechanical and electrical startup activities, supervise installations, and diagnose complex issues onsite at customer sites.

Applicants should have 10+ years of field service experience, strong PLC/HMI troubleshooting, and the ability to travel up to 70%. Training at our Peapack, NJ facility is expected for 3–6 months.

Qualifications

• 10+ years of field service experience.
• Extensive knowledge of mechanical and electrical systems and instrumentation.
• Experience with programmable controllers and operator interfaces.
• Willingness to travel up to 70% to customer sites.
• Ability to lead equipment installations and commissioning independently.

Responsibilities

• Lead mechanical and electrical installation inspections, equipment startups, commissioning, troubleshooting, and performance testing.
• Serve as the primary onsite technical resource for complex equipment installations and startups.
• Coordinate startup activities involving multiple systems, contractors, vendors, and customers.
• Diagnose and resolve mechanical, electrical, instrumentation, and control issues to minimize downtime.
• Troubleshoot PLCs, HMIs, drives, instrumentation and control components.
• Provide field feedback to Engineering for as-built drawings and improvements.
• Mentor junior Field Service Technicians and communicate progress to customers and Project Managers.
• Promote safety and site-specific procedures at all times.

Skills

Field service leadership

Electrical troubleshooting

Mechanical troubleshooting

Industrial controls

PLC/HMI troubleshooting

Education

Associate’s degree or trade school

Military training

Tools

Microsoft Office

Computer literacy

Job description

Pay Range: $40 – $47 per hour, depending on experience

About Komline

Komline designs and manufactures equipment and systems that help customers solve complex water, wastewater, and industrial processing challenges. Through engineering expertise, innovative technology, and customer collaboration, we deliver solutions that improve operational performance and support environmental sustainability.

Position Overview

The ideal candidate possesses extensive experience with industrial process equipment, strong mechanical and electrical troubleshooting capabilities, and advanced knowledge of industrial controls and automation systems. This individual must demonstrate technical leadership, sound judgment, and the ability to independently manage challenging field service assignments

Roles and Responsibilities

• Lead mechanical and electrical installation inspections, equipment startups, commissioning, troubleshooting, and performance testing for industrial equipment and systems
• Serve as the primary onsite technical resource for complex equipment installations, startups, and commissioning activities
• Lead and coordinate startup activities involving multiple equipment systems, product lines, contractors, vendors, and customer personnel
• Diagnose and resolve complex mechanical, electrical, instrumentation, and control system issues to minimize equipment downtime and ensure reliable operation
• Troubleshoot PLCs, HMIs, motor starters, AC/DC drives, instrumentation, and associated industrial automation components
• Evaluate equipment operating conditions, collect and analyze performance data, and implement adjustments to optimize system efficiency and reliability
• Review installation requirements, engineering specifications, equipment drawings, and customer performance criteria to ensure proper system operation
• Lead onsite contractors and technical personnel, coordinating work activities and inspecting installations for quality, accuracy, and compliance with project requirements
• Identify equipment deficiencies, develop corrective action recommendations, and oversee resolution of outstanding technical issues
• Provide field markups and technical feedback to Engineering and Design teams to support as-built drawing revisions and equipment improvements
• Collaborate with Engineering, Project Management, and other internal departments to resolve recurring equipment issues and recommend design or process improvements
• Provide technical guidance, hands-on training, and mentorship to junior Field Service Technicians to support their technical development
• Communicate directly with customers, Project Managers, and internal leadership regarding project progress, technical challenges, and recommended solutions
• Identify opportunities to improve equipment design, installation procedures, startup processes, and field service practices
• Promote and follow company and customer safety requirements, including lockout/tagout procedures and applicable site-specific safety standards

Qualifications

• Associate’s degree, trade school, military training or equivalent years of experience
• 10+ years of previous field service experience
• Extensive knowledge of mechanical systems, industrial electrical equipment, control panels, motor starters, AC/DC drives, and instrumentation
• Minimum of 7 years' experience with programmable controllers and operator interface terminals
• Minimum of 7 years’ experience working with mechanical drawings, electrical drawings, and operation and maintenance manuals
• Demonstrated experience independently leading equipment installations, startups, commissioning activities, and complex troubleshooting assignments
• Strong understanding of industrial equipment operation, system performance optimization, and preventive maintenance practices
• Proficient in the use of computers and Microsoft Suite
• Travel up to 70% to customer sites
• Available for 3-6 months of training at our facility in Peapack, New Jersey

Preferred Qualifications

• Experience with wastewater treatment, filtration, separation, or industrial process equipment
• Advanced experience troubleshooting industrial automation systems, PLCs, HMIs, instrumentation, and electrical controls
• Experience leading complex equipment commissioning projects involving multiple systems or vendors

Equal Opportunity Statement

Komline is an Equal Opportunity Employer – Minorities/Females/Veterans/Individuals with Disabilities.