Field Service Technician I

W&O; Luling (LA); On-site; USD 30,000 - 47,000; Full time

Job summary

W&O is seeking a Field Control Service Technician to support field service operations across electronic and hydraulic control systems, including electro-hydraulic steering, engine controls, and automation.

The role requires traveling to job sites, wiring verification, calibration, and PLC troubleshooting, with on-call rotation and a focus on safety and quality in a highly hands-on environment.

Qualifications

• High School diploma required; associate’s degree/technical schooling preferred.
• Vocational electronics training is recommended.
• At least 3 years of field service experience.
• Willingness to travel including occasional flying and overseas travel.

Responsibilities

• Study wiring diagrams and specifications before each assignment.
• Travel to jobsites in company-provided vehicle; primarily along US Gulf Coast.
• Verify proper installation, wiring, and plumbing per drawings.
• Terminate wiring, calibrate equipment, and demo operation to customer/regulators.
• Troubleshoot and repair electronic and mechanical equipment.
• Use PLC software to access and troubleshoot controls; report changes to engineering.
• Maintain detailed service reports and communicate field changes to engineering.
• Work in production shop when not on field assignments; assemble/test components.
• Keep vehicle and tools in good condition; maintain safety and quality standards.
• Participate in weekly on-call rotation on a 4-5 week cycle.
• Follow safety rules and promote safety with others.

Skills

Electronics knowledge

Mechanical systems knowledge

PLC understanding

Travel readiness

Education

High School diploma

Associate’s degree/technical school preferred

Vocational training in electronics

Tools

PLC programming knowledge

Job description

Job Title: Field Control Service Technician

Department: Field Service

Work Group: Operations

FLSA Status: Non-Exempt

Pay Status: Hourly

Approved Date: July 2025

Summary

The field service technician will provide field service and support for various electronic and hydraulic control systems such as electro-hydraulic steering, engine controls, automation, monitoring and related equipment.

Responsibilities

• Prepare for each work assignment by studying wiring diagrams, drawings and related specifications and understanding all requirements prior to proceeding with work.
• Travel to jobsites in provided (take-home) vehicle, primarily along the US Gulf Coast, but also to other parts of the US (flying when requested) and infrequently overseas.
• Verify that company’s equipment is properly installed, wired and/or plumbed, according to the drawings and specifications provided.
• Terminate field wiring, calibrate equipment and demonstrate satisfactory operation to customer and/or regulatory authorities.
• Troubleshoot and repair malfunctioning electronic and mechanical equipment and systems.
• Use provided computer and software to access and troubleshoot Programmable Logic Controllers (PLC); report back and modify as instructed by programming department.
• Keep meticulous time records, provide detailed service reports, thoroughly communicate field changes to engineering department, completing all documentation promptly.
• When not required for field service, work as instructed in company production shop to assemble and/or test various components and systems.
• Keep work environment clean and company vehicle, tools and other equipment in good working order; work in a meticulous and quality-minded manner.
• Participate in weekly 24 hour on-call rotation, typically on a 4-5 week cycle.
• Understand and follow all safety rules and procedures and promote safety in others.
• Perform other related duties and activities, as directed by supervisor

Positional Requirements & Qualifications

• Education & Experience
  • High School diploma; Associate’s degree through technical school preferred
  • Vocational training in electronics.
  • {3} years of experience
• Skills & Abilities
  • Excellent knowledge of electronic and mechanical equipment and systems.
  • Understanding of PLC
• Must be able to travel and have a clear driving record in accordance to company driving guidelines
• Clear background check and drug/alcohol screening

Essential Physical Functions

• Lifting: up to 50 pounds
• Adjusting or moving objects up to 50 pounds in all directions
• Lift and carry: 50 pounds for 100 feet
• Bending, stooping, walking and climbing stairs
• Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.
• Ascending or descending ladders, stairs, scaffolding, ramps
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Operating machinery and/or power tools
• Operating motor vehicles or heavy equipment
• Assessing the accuracy, neatness, and thoroughness of the work assigned
• Required physical ability if mandated by customer or regulatory requirements

This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.